Overview Work Where it Matters Cloud Lake Technology, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At Cloud Lake, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , Cloud Lake provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , Cloud Lake delivers highly specialized, data-centric services and technology solutions that break down organizational boundaries and transform mission delivery. As a Cloud Lake employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Job Summary: Cloud Lake is looking for a Network Engineer to work in Chantilly, VA.To join our team of outstanding professionals, apply today! Responsibilities Job Description:

• Designs, configures, tests, implements and maintains telecommunications capabilities, including wide area and local area networks. Performs operations and support activities. Assists applications programmers working in the telecommunications environment. Evaluates network changes for operational impact. Evaluates network performance and resolves network and processor problems. Familiar with hardware and software diagnostic tools.
• Primary escalation point technology issues that are unable to be resolved by Tier-1 and Tier-2 support staff.
• Responsible for advancedtroubleshootingof supported services.
• Provide training to Tier-1 and Tier-2 Support Technicians.
• Perform daily shift-driven tasks assigned by the Technology Lead.
• Troubleshooting and configuration of customer issues.
• Database administration and development.
• Performing server repairs.
• Problem solving involving network and infrastructure.
• Maintaining Cloud centric updates.
• Developing and deploying customer approved solutions to new problems.

Qualifications Minimum Qualifications :

• 5 years of experience directly related to the duties and responsibilities specified. Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
• Excellent troubleshooting and problem-solving skills.
• All the qualifications of Tier 1 and 2.
• Knowledge in networking: standard internet protocols and ports, network monitoring and analysis tools, configuration of network devices (switches, routers, firewalls).
• Knowledge of Linux: system and network configuration, software installation, troubleshooting, bash scripting, etc.
• Advanced knowledge of Microsoft Windows: system and network configuration, registry, software installation, troubleshooting, scripting, Active Directory, etc.
• Good understanding of: DNS, Web proxies, Email servers, mail protocols, Web categorization, Web protocols, Anti-Spam and Anti-Malware solutions.
• High motivation for innovation and ability to explore and drive new ideas and technologies, think and learn independently.
• 3 years of experience in tech support.
• Experience with virtualization infrastructure, private and public: VMWare, Hyper-V, AWS, Azure, or Rackspace - advantage.
• Programming or scripting experience - advantage.
• Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information). Job: Information Technology Travel: Yes, 25% of the time Organization: Cloud Lake Clearance: SECRET Work Type: On-Site Remote: No ReqID: 2024-7875