About Us

Myrtle's Bakehouse is Knoxvilles premier cookie company, serving cookies that are nearly half a pound! We are fast-paced, customer-centric, fun and our goal is to Make the best cookies in town and continue to make life long connections with our customers. .

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• Company perks

A cashier is our first interaction to customers cookie experience--keeping the customers happy and the store running smoothly. You make the magic happen by taking orders, building relationships, and working the cash register--and all with a smile. This position requires a friendly, outgoing personality and the ability to multitask on busy days

Overview of Position: A Retail Cashier exceeds customer expectations by providing fast, genuinely friendly customer service and by ensuring cookies are fresh and made to our standards. Experience isn’t necessary, but a great attitude and a smile are. If you are friendly, we can train you in our procedures and processes. They demonstrate competency in a variety of store practices and procedures and adhere rigorously to store standards. If you are high energy, clean and love to work in a teamwork environment this job may be a great fit for you. A commitment to teamwork, a clean and professional appearance, enthusiasm, and a high energy level are necessary throughout the shift.

Position Responsibilities:

• Greet customers as quickly as possible with a sincere smile and listen carefully to their needs.
• Maintain a pleasant and courteous demeanor.
• Fill customer orders quickly and accurately, including products, condiments, and change.
• Record customer product selections in the Point of Sale system efficiently and accurately.
• Follow all company established cash handling procedures including checks, cash, receipts, and credit cards.
• Inspect all cookies and remove any that are misshapen, too small, or otherwise imperfect.
• Apply fillings, icings, and other toppings according to our recipes
• Stock and rotate product on carts, filling and icing hoppers and display cases to ensure freshness and proper appearance.
• Consistently model all store policies, standards, and practices.
• Fulfill wholesale orders by packaging, dating, and safety sealing the product.
• Be familiar with the operations of all front-of-the-house equipment. Espresso machine, coffee equipment, commercial oven, chiller machine.
• Bake assorted pastry items using a commercial oven.
• Work to minimize waste as much as possible.
• Help us raise funds thru our cause marketing efforts that help non-profit organizations.
• Learn and share key facts about Myrtle's Bakehouse and our rich history
• Practice "clean-as-you-go" techniques to maintain a clean work area. Everything we do is visible!
• Exhibit suggestive selling behavior such as: additional cookies, up-selling beverages, special promotions.
• Thank customers for their purchase and encourage a return visit.
• Demonstrate safety consciousness always and report all incidents to a supervisor.
• Assist in maintaining a high level of store sanitation and cleanliness.
• Follow all standards for Food Safety Program and HACCP Plans.
• Report any equipment failure or issues to supervisor in a timely manner.
• Report suspicious employee/customer behavior to a supervisor.
• Perform other related duties as assigned.

Essential Skills and Experience:

• Pleasant disposition, friendly, sociable, accommodating nature, and enthusiastic
• Customer Service skills
• Must be able to read and communicate using the English language
• Ability to make simple mathematical calculations
• Ability to handle difficult customer situations professionally

Valued but not required skills and experience:

• Food Service experience
• Hot Schedules experience
• Bakery/Cake decorating experience

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing duties of the job, employee is occasionally required to stand, walk, climb; handle objects, tools or controls; reach with extremities; hear, see and communicate with employees and customers. Must be able to lift up to 50 pounds, occasionally overhead; push or pull carts up to 100 pounds. Must be able to fill two (2) donuts at one time.

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend

Ability to Relocate:

• Knoxville, TN 37920: Relocate before starting work (Required)

Work Location: In person