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Hours: Monday - Friday Must be available 8:00 AM - 6:00 PM (hours vary)
Must be available to work some Saturdays 8:45 am - 12:30 pm
JOB SUMMARY:
To satisfy the needs of our members by providing quick and accurate service in a professional friendly manner. This includes posting transactions, answering inquiries and respond to various member requests by providing routine information on Credit Union products & services, policies including eligibility for membership or referring members to appropriate personnel for more advanced issues. This employee is always expected to maintain a professional appearance and comply with all Credit Union policies and procedures, including Standards of Conduct and Confidentiality.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
STANDARDS OF PERFORMANCE:
Safeguard the confidentiality and security of member information and other sensitive data, in accordance with MY CREDIT UNION’s policies and procedures.
To remain compliant with all other MY CREDIT UNION’s policies and procedures
Be an effective team member through cooperation, flexibility, dependability, attendance, lack of tardiness and participation at meetings and training.
TELLER DUTIES:
MINIMUM QUALIFICATIONS:
Education:
Experience:
Other Required Knowledge, Skills, and Abilities:
Must be bondable and honest.
EQUIPMENT USED:
MENTAL & PHYSICAL DEMANDS/WORKING CONDITIONS:
Mental Effort:
Physical Requirements:
Working Conditions:
MY credit Union offers a comprehensive benefit package that includes: (Based on the number of hours worked per week)
Medical, Dental, Life, Vision, STD, LTD, PTO, 401(k)/Retirement Plan with up to 6% matching contribution, and Paid holidays.
Disclaimer: This position description is intended to describe the general nature and level of work being performed by the person assigned to this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Employees holding this position will be required to perform any other position related duties as required by management. Individuals with disabilities will not be disqualified because of their inability to perform nonessential or marginal functions of the job. No selection criteria that screens out or tends to screen individuals with disabilities will be used by the credit union. The credit union will provide reasonable accommodations to assist individuals with disabilities based on guidelines within the Americans with Disabilities Act. I have read and understand all the above. I have reviewed the essential duties and responsibilities for which I am responsible. I understand that this document does not create an employment contract and that I am employed by MY Credit Union on an “at will” basis. |
Full Time
Banking
$35k-43k (estimate)
05/25/2023
05/14/2024
usemycu.org
REDWOOD CITY, CA
<25
1963
FRED DIAZ
<$5M
Banking
A Credit Union You Can Call Your Own! Open for membership to those who live, work, study or worship in San Mateo County, California or belong to one of our Select Employer Groups. It is the mission of My Credit Union to: support its community, offer exceptional member service, create a convenient one-stop shopping experience for financial services while offering competitive products and services that our members need, and to be a good employer.
The job skills required for FT Member Service Representative include Products and Services, ATM, Microsoft Office, Bank Secrecy Act, Confidentiality, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a FT Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FT Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FT Member Service Representative positions, which can be used as a reference in future career path planning. As a FT Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Member Service Representative. You can explore the career advancement for a FT Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
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Step 3: View the best colleges and universities for Member Service Representative.