SUMMARY. Responsible for greeting and assisting guests in a courteous manner and promoting and upselling Retail merchandise, thereby ensuring that consistent revenue is generated in retail shops. ESSENTIAL DUTIES OF THE POSITION. Welcomes guests to the retail shops in a friendly, courteous manner. Consistently upsells and recommends product to guests. Becomes familiar with all gift shop items and inventory, and provides assistance and information...
SUMMARY. Cage Cashiers are responsible for completing various financial transactions for our guests, balancing bank drawers and completing paperwork accurately at the end of the shift. ESSENTIAL DUTIES OF THE POSITION. Accurately balances money received and disbursed as well as assigned bank drawer (averaging $100,000). Provides outstanding positive guest service. Pays out large jackpots. Checks for mutilated currency and prepares it for return t...
SUMMARY. Responsible for assisting the Banquet Manager in ensuring maximum guest service and satisfaction, by orchestrating, through the Banquet team, production and service of quality food and providing the Mille Lacs Corporate Ventures standards of excellence in all phases of banquet service. MEETING PERFORMANCE EXPECTATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibili...
It's fun to work in a company where people truly BELIEVE in what they're doing. We're committed to bringing passion and customer focus to the business. Hotel Room Attendant#HO3
The Opportunity. Responsible for implementing and ensuring all casino Environmental Services (EVS) operations on assigned shift are in accordance with Grand Casino policies and procedures. What You Get to Do. Ensure use of all cleaning materials, chemicals, and equipment in accordance with the manufacturer’s instructions. Maintain strict adherence to all OSHA safety rules and regulations. Interact with guests and other departments in a profession...
Responsible for the beverage service to Beverage/Food Servers and Guests in an assigned service station ensuring efficient and prompt service for restaurant Guests in accordance with Mille Lacs Corporate Ventures’ high Guest Service standards. MEETING PERFORMANCE EXPECTATIONS. To perform this job successfully, an individual must be able to perform. each essential duty. satisfactorily. Responsibilities listed below are representative of the knowle...
The Opportunity. Enter the world of Marketing VIP Services, where it’s your job to take care of our VIP Guests. From signing up Guests to attend upcoming events, to coordinating Guest arrangements, to taking care of Guest needs while on property – it’s all up to you to ensure our VIPs feel valued and appreciated from arrival to departure. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. R...
SUMMARY. If you’re outgoing, friendly, and have a passion for guest service – this position is for you. Welcome to the introductory world of Grand Casino marketing, from enrolling new player’s to assisting in execution of events, promotions, and entertainment acts to answering Guest questions and booking hotel rooms, this marketing ambassador position is just what you’re looking for. MEETING PERFORMANCE EXPECTATIONS. To perform this job successfu...
SUMMARY. Administer professional massage, bath rituals, and body treatments to guests. Utilizes knowledge of and provides services covering numerous massage modalities including Swedish, deep tissue, reflexology, hot stone, relaxation, and prenatal. . . ESSENTIAL DUTIES OF THE POSITION. Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service. Receive guests on time for th...
SUMMARY. . The Hotel Guest Service Ambassador will engage in greeting guests in a courteous and professional manner, helping with reservations, processing payment and safeguarding Guest information. Rooms Controller duties include pre-registering Guests and preparing key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Other duties include providing accurate information to Guests about services/amenities,...
SUMMARY. . Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel. Responsible for transporting all soiled linen to the staging area for laundry pickup and restock with clean. Ensure cleaning of all hotel floor common areas. ESSENTIAL DUTIES OF THE POSITION. . Vacuums, sweeps, scrubs, mops and cleans carpet and flooring in guest rooms. Dusts, brushes, polishes, cleans and vacuums f...
SUMMARY. Responsible for supplying required supplies to bar and beverage stations and maintaining cleanliness of all beverage areas in accordance with Grand Casino’s high standards of guest service. ESSENTIAL DUTIES OF THE POSITION. . Supply beverage stations and Servers with glasses, straws, napkins, etc. as needed. Responsible for working with Bartenders to ensure cleanliness and hygiene of work area, table tops, floors and bar equipment are in...
