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Would you like to be a part of a financial institution that provides competitive financial services to its members? Do you have an interest in being involved with a non-for-profit financial organization that returns profits to its members through better rates, fewer fees, and more free services? The MWRD Employees' Credit Union, serving the Metropolitan Water Reclamation District of Greater Chicago, is currently looking for a Member Service Representative (MSR). The MSR is a full-time, non-exempt, hourly position reporting to the branch manager.
MWRD Employees' Credit Union has been in operation for over 70 years and continues to meet its members' changing needs in a secure environment while maintaining financial stability. This position will be required to work at the Chicago and Stickney Branch locations and be responsible for providing exceptional member services including transactions, account maintenance, answering member questions and suggesting additional products in a professional and courteous, prompt, and efficient manner. MWRD Credit Union offers an extensive and comprehensive benefit package including 401k plus company match.
Responsibilities:
Qualification Requirements:
If you are interested in providing exceptional service as part of our credit union team, please reply to:
Full Time
$37k-45k (estimate)
03/08/2024
04/30/2024
The job skills required for Member Service Representative (MSR) include Problem Solving, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative (MSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative (MSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative (MSR) positions, which can be used as a reference in future career path planning. As a Member Service Representative (MSR), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative (MSR). You can explore the career advancement for a Member Service Representative (MSR) below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.