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Customer Service and Sales Representative
MVP Electric Lenexa, KS
$35k-44k (estimate)
Full Time | Specialty Trade in Construction 1 Month Ago
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MVP Electric is Hiring a Customer Service and Sales Representative Near Lenexa, KS

Southwind is a leading home services company with a mission to revolutionize the industry. Our portfolio of home services, including 1-800-GOT-JUNK?, You Move Me, DreamLawn, and MVP Air Conditioning, Heating, Plumbing & Electric, has made us a national go-to operating partner for essential home and business services. We’re committed to improving the lives of our people and our customers for the better. Above all, we believe by investing in our people, we can change the world. We’re looking for people to join our team that share in our values of Alignment, Integrity, People Development and Excellence. We’re dedicated to providing homeowners with a comprehensive, unified solution to effortlessly tend to their home's needs.

We are seeking an experienced Sales Agent to join our team and work closely with our businesses and executive leadership to drive revenue growth and deliver best-in-class customer experience. As a Sales Agent you will play a critical role in managing and motivating our sales team to achieve their goals, as well as developing and executing sales strategies to achieve revenue targets. At Southwind, we believe in fostering a dynamic work environment where you can make an impact and are provided with the tools, support and resources you need to grow your career and thrive.

What you’ll do:

  • Proactively sell memberships to potential customers through outbound calls and in-person visits
  • Follow up with customer inquiries and provide information on products and services
  • Maintain accurate records of sales activities and customer interactions in our CRM system
  • Meet or exceed sales targets and performance metrics
  • Collaborate with the Marketing team to develop and implement sales strategies and campaigns
  • Attend networking events and trade shows to generate new leads and build relationships with potential customers
  • Stay up-to-date on industry trends and new products and services
  • Provide exceptional customer service to ensure customer satisfaction and retention

What You’ll Need:

  • College degree in business, marketing or related fields preferred
  • Minimum of 1 year of experience in sales, preferably in the HVAC industry
  • Proven track record of achieving sales targets and delivering exceptional customer service
  • Excellent verbal and written communication skills
  • Strong organizational and time-management skills
  • Ability to work independently as well as part of a team
  • Proficient in Microsoft Office and experience with CRM systems

Why Southwind?

  • Competitive compensation and benefits package
  • Opportunity to advance through on-going professional development and leadership and entrepreneurship classes
  • Award-winning culture
  • “Best Places to Work” by The Business Journals
  • “Fast 50 Company" by The Business Journals
  • “100 Fastest Growing Companies” by Ingram’s Magazine
  • Comprehensive health, life, dental and vision insurance
  • 401k matching program
  • Optional enrollment options include HSA/FSA, AD&D, Spousal/Dependent life insurance, Short Term/Long Term Disability, EAP

If you are a highly motivated individual with excellent communication and organizational skills, we encourage you to apply for this exciting opportunity with MVP Heating, Electric, and Cooling!

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer.

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$35k-44k (estimate)

POST DATE

04/10/2023

EXPIRATION DATE

05/14/2024

WEBSITE

mvpelectric.com

HEADQUARTERS

Burbank, CA

SIZE

<25

INDUSTRY

Specialty Trade in Construction

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The job skills required for Customer Service and Sales Representative include Customer Service, Products and Services, Microsoft Office, Written Communication, Life Insurance, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service and Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Representative. You can explore the career advancement for a Customer Service and Sales Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service and Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service and Sales Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service and Sales Representative job description and responsibilities

The best CSRs are genuinely excited to help customers.

04/11/2022: Saint Cloud, MN

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

04/24/2022: Allentown, PA

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/15/2022: Boca Raton, FL

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/14/2022: Santa Ana, CA

Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

05/01/2022: Salisbury, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service and Sales Representative jobs

Understand the customer’s expectations.

05/08/2022: Portsmouth, NH

Consider a professional certification.

04/04/2022: Harrisburg, PA

Measure and analyse customer feedback.

05/20/2022: Evansville, IN

Ability to use positive language.

04/24/2022: Santa Rosa, CA

Deliver fast, effective resolutions.

04/21/2022: Nashville, TN

Step 3: View the best colleges and universities for Customer Service and Sales Representative.

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