Overview

Why Work At Multiquip?

 Multiquip Inc has been in business for 50 years, with our parent company ITOCHU International Inc. ranks 71 out of the Fortune Global 500 companies to work for. We are one of the largest, diversified manufacturers and suppliers of excellent quality products. Multiquip’s comprehensive product portfolio includes light to medium construction equipment, power generators, and lighting. Join our team as a Field Service Technician II! The Field Service Technician ll performs maintenance and repairs on complex mechanical, electrical, hydraulic, and diesel systems on a variety of Multiquip customer equipment and tools. Requires a high degree of independent judgment located at an off-site, field location. Responsible for communicating repair options to customers, ordering and receiving parts and completing the repair in an efficient timely manner in order to satisfy customer needs and achieve department profitability goals. This role is ideal for individuals who are passionate service technicians, self-motivated about hands-on mechanical work and take pride in delivering exceptional service. Works closely to area Field Service Managers to complete all service and repair assignments and increase service customer base.

Responsibilities

Technical Expertise and Equipment Maintenance:

• Conduct preventative maintenance and standard repairs on power generation equipment, ensuring adherence to Multiquip’s guidelines and schedules.
• Accurately diagnose issues using schematics and wiring diagrams, and manage specific inventory during the repair process.
• Inspect and repair supporting systems (fuel, cooling, electrical) and perform DOT inspections on trailers.

Operational Excellence:

• Utilize portable load bank systems for generator testing, ensuring equipment and cable safety.
• Collaborate with other technicians for efficient and safe work completion, assisting senior technicians as needed.
• Maintain a clean and safe working environment, following Multiquip’s quality and safety procedures.

Customer and Team Support:

• Maintain inventory and order supplies as needed to complete jobs.
• Prepare and complete service reports timely and accurately.
• Engage in meetings and trainings to enhance job performance and team collaboration.

Communication and Professional Development:

• Communicate technical matters effectively, both in writing and verbally.
• Proficient in Microsoft Office, Adobe Acrobat, and web-based service tools.

Qualifications

Education and/or Work Experience Requirements:

• High school diploma or (GED) equivalent; additional technical education or certification is a plus.
• Minimum of 5 years of experience on current (2020 and newer) small to medium construction equipment.
• Prior Engine and Mfg’r Equipment Training is beneficial.

Skills and Abilities:

• Proven experience in servicing and repairing Multiquip or similar construction equipment. Has great overall understanding of complex and/or logical functions.
• Due to the nature of our industry and this position, writing, reading and speaking English is mandatory.
• Ability to read and comprehend moderately difficult computer-based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications.
• Solid mechanical systems knowledge of diesel engines/engine failures and electrical and hydraulic systems.
• Must be a self-starter with the ability to schedule time effectively.
• Must be willing to travel within assigned territory, including overnight/hotel stays.
• Safety-conscious mindset with knowledge of OSHA and industry safety standards.
• Must have all standard tooling to complete repairs.

Licenses, Certifications and Registrations:

• Valid driver’s license and excellent driving record
• Valid US Passport (Not a requirement)

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to finger, handle, or feel and talk or hear, kneel, crouch or crawl.The employee will occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Compensation and Benefits

• Base pay range $30-$40 an hour (DOE)
• Start at 4 weeks of Paid Time Off (PTO) per year
• 11 Paid Holidays
• Volunteer Time Off 
• Affordable Medical Plans
• Vision & Dental plans (including orthodontic coverage)
• Company paid Life, AD&D, and long-term disability Insurance
• 401(k) plan including discretionary Company Match
• Tuition Reimbursement up to $5,250 a year
• MetLife Hyatt Legal plans
• Employee Assistance Program

Multiquip provides competitive pay and benefits and supports our employees through our values of safety, integrity and respect.

Employment is subject to pre-employment physical, drug-screening and background investigation. E-Verify (www.dhs.gov/E-Verify) is used to verify a candidates’ legal right to work in the U.S.

Multiquip Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class.

The information available below link is provided in good faith to comply with the Machine-Readable Files (MRF) provision of the Transparency in Coverage Final Rule (TCFR). These files are extensive collections of data to be ingested and read by machines and are not intended for member use. 

Access files: https://web.healthsparq.com/healthsparq/public/#/one/insurerCode=BSCA_I&brandCode=BSCA/machine-readable-transparency-in-coverage

To learn more about the TCFR and the MRF provision, refer to this Centers for Medicare & Medicaid Services page.

Data Privacy and Collection Notice (multiquip.com)