OverviewServes as a liaison between the sales organization and ICT by facilitating communication and determining technology solutions that align with business needs. This is a remote/work from home job opportunity. Prefer applicants based in Texas; telecommuting is limited to the states that Mueller is currently located in or planned expansion states. ResponsibilitiesWorks with the Sales organization to identify and implement solutions that leverage Mueller's software and service investments.Identifies and implements solutions that provide operational efficiencies and automate complex processes.Enables business users to become power users to improve the use of Mueller's software and services.Supports project teams as solutions are implemented for business unit efficiency and effectiveness.Provides advanced support to business units for key services like JDE to improve efficiency and effectiveness.QualificationsHigh school diploma or GED required. Bachelor’s degree in Computer Science, Management Information Systems (MIS), or a related field is preferred. Minimum of five (5) years of experience with enterprise resource planning (ERP) is required. Experience with JD Edwards (JDE) ERP is preferred.Minimum of two (2) years of experience with CRM (customer relationship management) or CPQ (configure, price, quote) is preferred.Minimum of two (2) years of experience working with sales organizations is preferred.Minimum of three (3) years of experience in business analysis is preferred. Strong problem resolution, negotiation, and influencing skills. Experience determining the explicit and implicit needs and requirements of various stakeholders. Proven interpersonal skills and an ability to influence senior leaders and peers. Demonstrated ability to engage technical personnel and business partners to achieve target outcomes. Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. Experience creating documentation such as business case documentation or business requirements summaries. Ability to provide technical support to system users and to communicate effectively in doing so.Ability to think conceptually and produce desired results.A combination of education and experience may be qualifying.Compensation & BenefitsHire-in salary is $74,000 to $78,000 depending on qualifications.Generous employer paid benefits valued at $10 an hour. Dual Medical/Rx Plan Options - Base Plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution. Buy-Up Plan: nominal payroll contribution for the employee, children and spouseLife Insurance and Accidental Death & Dismemberment Insurance Plan Long-Term Disability Insurance Plan401(k) Retirement Plan Generous Paid Time Off BenefitsHolidays Occupational Illness & Injury Employee Assistance Program (EAP)Voluntary Dental InsuranceEqual Opportunity Employer /Veterans/ Disabled