27 Client Service Representative - Entry Level Jobs in Indianapolis, IN
MSI is Hiring a Client Service Representative - Entry Level Near Indianapolis, IN
MSI is a leading provider of exceptional client services. We take pride in our commitment to excellence and our dedication to ensuring the satisfaction of our clients. As we continue to expand our operations, we are seeking a motivated and enthusiastic individual to join our team as a Client Service Representative.
As a Client Service Representative at MSI, you will play a pivotal role in delivering top-notch service to our clients. This entry-level position offers an exciting opportunity to gain valuable experience in client relations while working in a supportive and dynamic environment.
Responsibilities:
- Serve as the primary point of contact for clients, responding to inquiries, providing assistance, and addressing concerns in a timely and professional manner.
- Build and maintain strong relationships with clients, understanding their needs and preferences to provide personalized service and support.
- Assist with managing client accounts, including updating information, processing orders, and coordinating service requests.
- Troubleshoot and resolve client issues and concerns, escalating complex matters to the appropriate department when necessary to ensure prompt resolution.
- Develop a deep understanding of our products/services to effectively educate clients and recommend solutions that meet their needs.
- Provide administrative support to the client services team, including data entry, document preparation, and file management.
- Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless communication and alignment in delivering exceptional service to clients.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or related field preferred.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a passion for helping others.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Previous experience in customer service or client relations is a plus but not required.
Benefits:
- Competitive starting salary
- Comprehensive training program
- Opportunities for career advancement
- Friendly and collaborative work environment
Job Summary
Full Time
Wholesale
$49k-64k (estimate)
04/06/2024
07/24/2024
msisurfaces.com
HAYWARD, CA
1,000 - 3,000
1975
MANAHAR SHAH
<$5M
Wholesale
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About MSI
Founded in 1975, MSI is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 20 distribution centers across the United States and Canada. MSIs product line includes an extensive offering of natural stone, porcelain, ceramic, glass and quartz products imported from 36 countries on six continents. MSI imports over 38,000 containers per year and manages an inventory of over 125 million square feet, including over 300,000 slabs of natural stone and quartz. In addition, MSI has purchasing offices i...n India, China, Brazil, and Turkey. MSIs strategy is to work with our customers to enhance the homes and projects of consumers in North America by providing a wide selection of products that are innovative, affordable, and accessible from a single supplier. MSI offers the most competitively priced products with the widest selection and most rapid delivery times available. MSI's selections include over 5,000 SKUs including natural stone (granite, marble, travertine, slate, limestone, quartzite and sandstone), porcelain, ceramic, glass and quartz. For more information on MSI, please visit www.msistone.com.
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The following is the career advancement route for Client Service Representative - Entry Level positions, which can be used as a reference in future career path planning. As a Client Service Representative - Entry Level, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative - Entry Level. You can explore the career advancement for a Client Service Representative - Entry Level below and select your interested title to get hiring information.
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