Who are we hiring? 

The Elevator Operator is responsible for greeting and welcoming guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.  What will you do?

• Greet and welcome guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.
• Assists high profile guests and patrons with special needs when entering and exiting the elevator.
• Informatively answers guests’ questions concerning Madison Square Garden amenities and operation.
• Monitors radio communication for and rapidly responds to any emergencies.
• Ensures only staff or guests with proper credentials gain access to restricted levels.

What do you need to succeed

• Articulate with excellent hospitality, interpersonal and communication skills.
• Ability to work professionally as a team player in a fast paced, service environment.
• Will have the ability to solve problems, have conflict resolution skills, and handle customer situations in a highly sensitive, heightened and urgent environment.
• Prior Arena/Theatre and elevator operating experience preferred.
• Must be able to pass and maintain certification in T.E.A.M alcohol management.
• This position is part time and is scheduled based on events.

Special Requirements  

• Must be able stand for long periods. 
• Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends. 

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