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If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!
Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team.
Plumbing is very important service work that’s always needed, even in times of economic uncertainty. As a customer service representative, you’ll be doing something that matters!
At Mr. Rooter Plumbing, you don’t need prior dispatching experience or college degrees to join our team. (But if you have some, that’s a plus!)
We’ll teach you everything you need to know to get started in a career in this industry.
Plus, you’ll be on a career path for more advanced customer services skills and credentials that will give you future job security and an opportunity to grow your income.
That’s why this is the best customer service representative job on the planet!
How to Know if You Are a Good Fit for this Office Professional Position
This customer service representative job isn’t for everyone. It can be hard work, but if you like a challenge, solving problems and helping people, keep reading :
You like interacting with people. You’ll be the first point of customer interaction with our company, reassuring the homeowner, solving problems and saving the day.
Plus, you’ll be part of the team here at Mr. Rooter Plumbing.
We’ll teach you the best way to use every system required to perform the work.
You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day.
We’ll show you multiple ways and different options for opportunities to grow your career in the plumbing industry.
Here’s What You’ll Be Responsible For
Initially, you’ll team up with a more customer service representative to train on the knowledge and skills you’ll need to perform.
Once you are up to speed, you’ll be the first point of contact in providing an excellent experience for our customers.
You’ll provide crucial services for our customers’ homes and families. Here are the things you’ll be responsible for :
How We Measure Success at Mr. Rooter Plumbing
The team is collaborative and competitive here at Mr. Rooter Plumbing and we keep our eyes on the numbers to ensure everyone wins.
There’s even a physical scoreboard at the office so that we can celebrate the victories.
Here are some of the things we measure :
Offering and Delivering Solutions We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future.
Then, we follow through to take care of their plumbing needs.
Quality Workmanship We make sure we get it done right, the first time.
Operating Efficiently We stay productive with our time and carefully use materials to avoid waste.
High Customer Satisfaction We collect customer feedback through surveys and Google reviews that we tie back to each service call.
We are proud to maintain high scores for our brand and our location.
Job Requirements
The following are the minimum requirements to be considered for this General Labor position :
Willing to work weekends. 2 Years of Customer Service Experience required.
How We Take Care of Our Team Members
The starting pay range for this position is $18.00 to $23.00 per hour, depending on your level of experience doing similar work.
The schedule we are looking to hire for requires a minimum of two saturdays a month.
At Mr. Rooter Plumbing, we value helping our team members build long-lasting careers in the home service industry, starting from entry level positions all the way to team leaders or managers.
If you’re ready to join our talented & enthusiastic team that shows up ready to crush goals, it is time to take the next step! APPLY TODAY
Last updated : 2024-03-25
Full Time
$32k-40k (estimate)
10/14/2023
06/19/2024
mrrooter.com
WACO, TX
100 - 200
1970
Product/Brand/Service
MARK MCGAUGHY
$5M - $10M
Mr. Rooter operates as a plumbing and drain cleaning company for residential and commercial industries.
The job skills required for Customer service dispatcher include Customer Service, Problem Solving, Futures, Customer Satisfaction, Initiative, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service dispatcher positions, which can be used as a reference in future career path planning. As a Customer service dispatcher, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service dispatcher. You can explore the career advancement for a Customer service dispatcher below and select your interested title to get hiring information.