Who are we looking for?

The Hi-tech Business Unit at Mphasis is currently seeking a talented Client Relationship Manager to manage a strategic account based in the USA. The Client Relationship Manager will be responsible for originating, negotiating and selling complex deals into a portfolio of existing accounts as well as opening up new accounts in the assigned territory in the Hi-tech vertical.

Process Skills:

· Thorough understanding of the Sales Process – specifically in US and across functions

· Understanding of the Product Engineering Services sector especially in enterprise compute and related products. Confidence in selling these services in order to resolve business challenges for Product Engineering and related functions within the client organization

· Extraordinary team leadership, high-energy sales execution, strong problem solving skills

· Exhibit exceptional business insight, show executive/boardroom presence and outstanding judgment

· Entrepreneurial spirit, “get-the-job-done” attitude, professionals, team-player

· Creative enough to devise and articulate a unique and compelling value proposition, so that customer decision-makers clearly grasp the short and long-term business and financial value of a relationship with Mphasis

· Ability to build active relationship selling across Mphasis’ internal organization, delivery, consulting, senior management, practice-units, external vendors/partners, third-party advisors etc.

Responsibilities:

· In this role the Sales Executive will lead sales engagements, selling solutions to address complex requirements. The primary scope of services offered will be around Product Engineering Services. This also includes lead generation and identification of new opportunities within the assigned territory.

· Leverage past relationships and references towards lead generation

· Opportunity Identification and ownership; validation and qualification of those opportunities through the solution-driven processes

· Establish relationships at CXO levels, demonstrate Mphasis’ value, build and execute sales plans for the above mentioned strategic ‘must-win’ accounts

· Ability to engage clients in strategic discussions on their business processes and objectives, evaluate the application of technology to innovate and to solve business problems

· Proactively planning solutions in collaboration with Applications, Finance, HR, sales support and consulting teams within Mphasis

· Creating Proposals/RFX responses/Proposal Presentations/Site-visits/MSA/SOWs and convincing clients of the solution need

· Creating and presenting proposals to CXOs and SVPs, formal and informal information gathering to identify and address deciding factors in the purchase.

· Closing deals and achieving revenue targets at target margins.

· Planning revenue targets and ensuring on-track achievement with a focus on margin protection.

· Elevating client satisfaction by collaborating with delivery, resource management and service lines to exceed customer expectations.

Qualification:

· Bachelor's Degree / MBA – Preferred

· At least 7-9 years’ experience in Product Engineering Services sales

· 5-7 years’ experience in Enterprise Compute and related products [ Servers, storage, network etc.] engineering Sales

· At least 3 years of experience in calling on C-Suite Executives to develop and present relevant value propositions

· At least 9 years of experience in closing or managing complex deals

· Readiness to travel: 25% - 50%

Job Type: Full-time

Salary: $150,000.00 - $200,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance

Experience level:

• 11 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Performance bonus
• Yearly bonus

Travel requirement:

• Up to 25% travel
• Up to 50% travel

Ability to Relocate:

• Charlotte, NC 28205: Relocate before starting work (Required)

Work Location: In person