You haven't searched anything yet.
Summary:
Has overall responsibility for day-to-day operations of patient access, including scheduling functions, while providing excellent customer service. These duties will be conducted in accordance with existing MLMC policies and procedures.
Essential Duties and Responsibilities:
Upholds the Code of Ethics and mission of Mountain Laurel Medical Center in a manner consistent with the core values of patient focused, respect, accountability, teamwork, continuous improvement, and integrity.
Core Values Statement
Patient Focused | The patient comes first and is central to all decision making. |
Respect | Treat all patients and staff the way you expect to be treated. |
Accountability | Each employee owns their actions, and expects the same from all others |
Teamwork | It is necessary to work together in a supportive manner to achieve common goals. |
Continuous Improvement | Stay committed to the pursuit of excellence, always finding ways to adapt and improve. |
Integrity | Always do the right thing. |
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working in the patient information office may expose this position to sensitive and/or confidential information that must be held in confidence. Candidates must demonstrate awareness and sensitivity to the needs of the diverse population served by MLMC
Education and Experience:
A high school diploma or GED is required. Three (3) years related experience and/or training or equivalent is necessary, preferably in a medical related setting. A combination of education and experience will be considered.
Computer Literacy:
Knowledge of basic computer software and the willingness and ability to learn electronic medical records software.
Insurance Knowledge:
Vast understanding of the different types of insurances and the knowledge and ability to distinguish the differences in coverage, charges and co-pays; essentially becoming an expert. Understanding and ability to interpret patients financial record and the impact on the revenue cycle.
Work Record:
A demonstrated work record showing good attendance, punctuality, dependability and the ability to work well with supervisors and coworkers as part of a team effort is essential. A medical office setting is an environment that requires the ability to relate to all types of people while always maintaining a professional demeanor.
Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is essential. Ability to write routine reports and correspondence, and the ability to speak effectively to patients, co-workers and the public at large is paramount.
Mathematical Skills:
Must have the ability to calculate figures and amounts such as sliding fees, discounts, interest, proportions and percentages along with mathematical accuracy and attention to detail are essential skills for this position.
Reasoning Ability:
Must be able to demonstrate the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Team Work:
An essential element is the ability to work and interact effectively and positively with other staff members to build and enhance teamwork in a patient centered team based model of care and in the overall MLMC organization; team engagement is a must to be successful in this position.
Sensitivity to the Needs of Special Populations:
Must be able to demonstrate the ability to understand and respond appropriately, effectively and sensitively to special population groups served by MLMC. Special population groups include those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, disability, religion, etc.
Understanding of HealthCare laws and Regulations:
Must have the ability to follow HIPAA guidelines as well as an understanding of policies and procedures regarding medical records put in place by the Federal Government.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to drive, sit, handle papers, type and operate computer equipment; reach with hands and arms; talk, see and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment:
Work is performed in a typical outpatient medical clinic environment. Some local trips by automobile may be required (i.e., Post Office, hospital office supplies, etc.). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Other
$35k-42k (estimate)
07/29/2023
05/07/2024
mountainlaurelmedicalcenter.com
Oakland, MD
<25
The job skills required for Patient Access Specialist include Customer Service, Billing, Scheduling, Health Care, HIPAA, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Specialist job description and responsibilities
As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
03/17/2022: Tuscaloosa, AL
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Roanoke, VA
Maintains patient confidentiality per HIPAA regulations.
01/11/2022: Daytona Beach, FL
Preparing documents for admitting and discharging patients from the hospital.
12/22/2021: Canton, OH
Under general supervision, performs complex level customer service functions primarily related to patient registrations.
01/27/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Specialist jobs
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
03/11/2022: Spartanburg, SC
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
02/01/2022: Portland, ME
Strong commitment to providing an outstanding patient experience.
03/03/2022: Huntington, NY
Practice customer service skills for dealing with patients.
02/16/2022: Fresno, CA
Must have strong knowledge of Patient Access functions and Front End billing processes.
02/08/2022: Greenville, SC
Step 3: View the best colleges and universities for Patient Access Specialist.