Job Description
The Program Coordinator I position (herein called Clinical Trials Educator and Navigator) is responsible for providing administrative, operational and programmatic support services for the Pancreatic Cancer Center of Excellence. The Clinical Trials Educator and Navigator is a position within the Department of Radiation Oncology focusing on improving the patient experience, hospital quality metrics, and streamlining/coordinating cancer care across care settings. The Clinical Trials Educator and Navigator serves as a single point of contact for the coordination of clinical trials education and navigation for patients with pancreas cancer treated within the Mount Sinai Health System.
Responsibilities

• Serve as a frontline coordination liaison for patients evaluated for possible clinical trials for pancreatic cancer.
• Provides education about clinical trials and pancreas cancer to patients and family members in Mandarin.
• Serves as an interpreter during discussions with clinical staff.
• Works with Community Outreach and Engagement team to do community outreach and education about clinical trials in Chinese-speaking Communities.
• Develop culturally-relevant educational materials about pancreatic cancer and clinical trials in Mandarin.
• Connect with community leaders to offer clinical trials programs.
• Create and implement educational programming about clinical trials for presentations at the community level in Mandarin
• Maintains liaison with staff in other departments to coordinate program activities and training; to accomplish program objectives; and to ensure cooperative efforts are enhanced and available resources are utilized.
• Coordinates appointments to ensure a smooth continuation of care and sends reminders to patients.
• Complete the social determinant of health screener and refer to appropriate resource based on identified need.
• Works with social work to arrange patient transportation.
• Assists with obtaining patients medical records and pathology specimens from outside facilities.
• Participates in initiatives to improve efficiency.
• Assists in monitoring and evaluating program effectiveness; demonstrates continuous efforts to improve support operations and systems, to streamline work processes and to increase the effectiveness and efficiency of the program.
• Provides assistance to staff in assigned areas to ensure program objectives are accomplished.
• Recommends new ideas and concepts for program themes, materials and resources to supplement, expand or replace existing program components.

Qualifications

• Bachelors Degree or an equivalent combination of education and/or experience may substitute for the degree when the experiences are closely related to the duties of the job.
• Bilingual (Spanish)
• 1-2 years experience with patient contact or clinical research preferred.

Non-Bargaining Unit, 861 - Radiation Oncology - ISM, Icahn School of Medicine
About Us
Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

"About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."

EOE Minorities/Women/Disabled/Veterans