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POSITION SUMMARY
Primary point of customer contact for service at MCI. Greets customers on arrival and ensures customer is comfortable. Prepares repair order for in-processing of coach. Ensures customer is informed at all times as to repair status of coach by communicating the estimate of charges, changes needed to repair order, closes repair order and delivers completed coach to customer. Also attempts to up-sell where possible. Administers warranty claims.
WHAT YOU WILL DO:
WHY JOIN OUR TEAM:
WHAT YOU NEED TO BE SUCCESSFUL:
WHO WE ARE:
MCI is North America’s public and private market motor coach leader. Products include the luxury J-Series(an industry best-seller for over a decade), the workhorse D-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE™ and MCI D45 CRT LE CHARGE™. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited MCI Academy. Further information is available at www.mcicoach.com.
OUR WHY:
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.
Job Type: Full-time
Salary: $82,000.00 - $90,000.00 per year
Benefits:
Day range:
Shift:
Work Location: In person
Full Time
Retail
$85k-121k (estimate)
03/19/2024
07/16/2024
mcicoach.com
ORLANDO, FL
1,000 - 3,000
1933
Private
HUGO GALDAMEZ
$200M - $500M
Retail
MCI is a manufacturer and marketer of intercity coaches and coach-related parts.
The job skills required for Service Advisor include Transportation, Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Advisor. Select any job title you are interested in and start to search job requirements.