Our client, a local financial tech company, is looking to grow their Service Desk team. This is a client that has been a staple within the Fort Worth / Dallas community, offer mortgage, car, and same-day loans.

Right now, they are looking for a Service Desk Tech who is skilled with Windows based technologies. You’ll be helping with Tier 3 support username and password build out, helping with imaging, provisioning of equipment, and hardware / software installations and deployments.

Tech wise, you’ll be working with Windows, MS Suite of products, Entra, Intune, O365 / M365, and Exchange. This is a customer / client facing role, so great communication and professionalism is a must.

The role is slated to be a 6 month contract-to-hire position. The pay rate during the contract portion will be between $35-38 / hr, conversion salary $65-70K plus a potential bonus.

This is a hybrid onsite role, 3 days in office out of their Irving branch.

Required Skills & Experience

• 3-4 years of experience within a Tech Support position.
• Strong Tier 3 support skills.
• Proven experience with Microsoft and Windows technologies. Entra O365 / M365 Intune PowerShell
• Prior knowledge of any networking components is a nice-to-have.
• Experience with remote desktop support.
• Any work doing more Systems Administration tasks is a plus.

The Offer

• 6 month Contract-to-hire
• Contract pay rate - $35-38 / hr overtime potential.
• Conversion salary will range from $65-70K potential for an EOY bonuses

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits :

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan
18 hours ago