Grow your career as a Meta Data Analyst with an innovative global bank in Tampa, FL. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.

Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will educate, influence, and support users with onboarding and utilizing Data Catalog tools to satisfy their business and technical metadata requirements. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 12 Months

Required Skills & Experience

• Bachelor of Science or Masters degree from a leading university.
• 15 years total work experience with a proven track-record of stability and growth.
• 5 years recent experience in a management capacity, with direct supervisory experience in a technical sales/support setting.
• Rich experience in a technology organization, specifically software development.
• Strong communication skills - written and spoken.
• Data and system-driven mindset and approach to work.

What You Will Be Doing

• Produce and maintain written documentation and scripted demos for new product features.
• Provide second-level (L2) support to end-users, as well as maintain run books for first-level (L1) support teams to follow.
• Partner with development team & product management BA team members to ensure appropriate knowledge transfer for new product enhancements, L3 escalations, feedback sharing, etc.
• Build relationships with end-user groups to promote increased usage of Data Catalog capabilities and solicit new use-cases.
• Partner with project management team members to handover new use-case requirements from existing users, and to introduce new users to Data Catalog through guided product demonstrations.
• Perform ad-hoc data analysis queries.
• Design reports (metrics, operational, quality, etc.) for internal and external consumption.
• Coordinate and communicate system changes as part of release management duties.