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1 BDC Representative Job in Lemon Grove, CA

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Mossy Honda Lemon Grove
Lemon Grove, CA | Full Time
$64k-86k (estimate)
1 Month Ago
BDC Representative
$64k-86k (estimate)
Full Time 1 Month Ago
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Mossy Honda Lemon Grove is Hiring a BDC Representative Near Lemon Grove, CA

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Center. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. Handling all incoming phone and internet leads, contacting the clients and through superb product knowledge and customer handling skills, will schedule daily appointments. Upon arrival the coordinator will meet & greet the client, then escort and introduce client to a representative in the sales department.
Employees in this position will be paid a base hourly wage ranging from the applicable minimum wage up to $20.00 per hour. However, additionally they will be paid commissions and/or bonuses, which vary based on performance, with the expected average annual commission earnings of approx. $33,904 to $60,000.
At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
  • Medical, Dental & Vision
  • Group Insurance Plans & Discounts
  • 401K Retirement Savings Plan
  • Paid Vacation and Holidays
  • Disability Insurance
  • LAP (Life Assistance Program)
  • Basic Life, Dependent & Accident Insurance
  • Growth Opportunities
  • Paid Training
  • Employee Purchase Incentives
Responsibilities
  • Providing excellent customer service to internal and external customers
  • Promote an understanding of and strong commitment to client satisfaction & the Mossy team
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads to make an appointment with sales department
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
  • Maintain comprehensive and up to date knowledge of products and services offered
Qualifications
  • At least one previous role based in strong customer service experience
  • Valid CA Driver’s License & Clean Driving Record Required
  • People skills that contribute to effective communication
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Accepts constructive criticism with motivation towards improvement in job performance
  • Professional appearance & punctual
  • High school graduate or equivalent
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.

Job Summary

JOB TYPE

Full Time

SALARY

$64k-86k (estimate)

POST DATE

04/21/2023

EXPIRATION DATE

06/27/2024

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The following is the career advancement route for BDC Representative positions, which can be used as a reference in future career path planning. As a BDC Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary BDC Representative. You can explore the career advancement for a BDC Representative below and select your interested title to get hiring information.

If you are interested in becoming a BDC Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a BDC Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on BDC Representative job description and responsibilities

A BDC manager oversees the business development center (BDC) at an automotive dealership.

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The BDC should also reach out to declined service customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on BDC Representative jobs

Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls.

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While dealers continue to struggle with the BDC process, trends point to a future where a better alternative exists.

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Additionally, limitations on asset mix and leverage may prohibit the way that BDCs raise capital.

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Prioritize regular training practices.

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Work closely with Sales and Marketing.

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Step 3: View the best colleges and universities for BDC Representative.

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