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We get it. You have options when it comes to finding a new career. When you put on a Mosquito Joe uniform, you become part of the family a group of people committed to excellent customer service and enthusiastic about making the outdoors a place that’s fun for everyone.
No experience is needed. We’ll train you so you can have a great career as a customer support Specialist.
This job is college student friendly!
The duration of a mosquito season varies by location. This allows you to maximize your work / life balance and spend time on other passions.
We’re not a standard, run-of-the-mill pest control company. We have it so much better. We only treat outdoor pests like mosquitoes, ticks, and fleas no crawl spaces, no attics, and no scary sheds to deal with.
This truly is one of the best customer service jobs on the planet and if you’re ready to be the first point of contact for customers looking to regain control of their outdoors then you come to the right place.
Your Mission if You Choose to Accept It - Responsibilities as a Customer Support Specialist
First Point of Contact Yep, you are the first point of contact in the war on mosquitoes and other pesky insects that can ruin outdoor fun.
Handle customer calls / correspondence for service, scheduling, invoicing, and billing inquiries on a daily basis.
Doing It with Style As the first point of contact for the Mosquito Joe brand, you bring professionalism by following our Mosquito Joe process.
In addition, you go above and beyond to deliver an unforgettable customer service experience.
Communicating with the Local Office and Field Technicians Communicates with branch personnel to resolve service and scheduling issues.
Close communication with the field technicians to making sure they have the right supplies to service customers.
Brand Ambassador - Manage brand reputation through direct dealings with customers either by phone or email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing.
This Customer Support Job is For You If
To Succeed in this Role as a Customer Support Specialist
Job Requirements
There are a few minimum requirements for our Customer Support Specialist..
Benefits & Pay
The pay range for this position is $14.00 to $16.00 and depends on whether you have prior experience in this or other similar customer service positions.
What we have to offer :
We are looking to hire those who share our passion for fighting mosquitoes and other outdoor pests. If that is you, apply today to join the Mosquito Joe family.
If you meet the customer service requirements for the position, our system will schedule you for an interview immediately.
Last updated : 2024-05-11
Full Time
$39k-49k (estimate)
05/12/2024
05/14/2024
mosquitojoefranchise.com
Virginia Beach, VA
50 - 100
The job skills required for Customer support specialist include Customer Service, Call Center, Communication Skills, Billing, Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.