Job Summary:

The Assisted Living Manager enhances residents’ quality of life through holistic living. Oversees the programs to ensure it meets each residents’ individual desires. Ensures resident service plans and care need assessments are up to date. Oversees all operations within the assisted living ensuring regulatory compliance.

Essential Job Functions:

• Assesses residents regularly (upon admission, quarterly, and with a change in resident condition) to ensure each resident’s individual service plan and care needs are up to date.
• Collaborates with the Life Enrichment team to ensure meaningful programming based around the 4 components of holistic living.
• Oversees the selecting, training, and onboarding of team members selected to work in Maston Assisted Living while also providing supervision and leadership to all team members assigned to work in Maston.
• Maintains the nursing schedule and ensures adequate staffing levels dependent on acuity or resident population. Collaborates with central supply to ensure adequate supply inventory for Assisted Living.
• Ensures regulatory compliance for local, state, and federal rules.
• Communicates and educates as necessary with other department managers/directors to achieve understanding of the assisted living programming, its’ mission to residents and families.
• Serves as the primary liaison to all family members and responsible parties. Assist in problem resolution and communication with families and responsible parties.
• Supports the organization's mission, vision, and values.
• Promotes exceptional customer service by participating in Salemtowne Shines and fulfilling the commitments and values of the program.
• Performs other duties as assigned.

Required Skills/Abilities:

• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.
• Must be flexible, self-motivated, self-directed, and organized
• Ability to operate in fast-paced environment.
• Proficient with Microsoft 365.
• Strong communication skills, verbal, and written.
• Possess a strong sense of urgency and good work ethic.
• Ability to have positive interactions and relationships.
• People-oriented and compassionate.
• Well-organized and excellent time-management skills.

Education and Experience:

• Bachelor’s degree.
• One (1) three (3) years’ experience supervising/managing.
• Experience in a CCRC environment a plus.
• Current CPR Certification preferred.

Physical Requirements:

• Must be able to lift, carry, pull, and push up to 50 lbs.
• Normal sitting, pulling/pushing, kneeling, stooping, bending, reaching, talking, and hearing.
• Standing and sitting for long periods of time.
• Must be able to quickly respond to medical emergencies.

Work Environment:

Work in a clean, well-lighted facility. Possible work hazards include bloodborne pathogens, moving parts, muscular pains, and strong offensive odors.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an at-will employment relationship.