15 Customer Service Rep Jobs in Montrose, CO
Montrose Recreation District is Hiring a Customer Service Rep Near Montrose, CO
- Free Individual Membership to MRD
- Flexible schedule
- Training & development
General Statement of Duties:
The following are examples of primary duties assigned to this position. Other related duties may be assigned as needed.
- Serves as the MRD receptionist by answering/screening phone calls, helping/screening walk-in visitors, and referring visitors to appropriate MRD personnel.
- Greets and communicates with all patrons entering facility
- Ensures patrons check-in at the barcode scanner.
- Responsible for providing effective customer service both face-to-face and over the phone by answering front desk related questions and communications.
- Responsible for directing phone calls to appropriate departments
- Thorough knowledge of MRD’s activity guide, personnel, programs, services, facilities, and policies to answer questions.
- Processes memberships and assists program participants in registering in programs
- Monitors and ensures CRC pass membership records are accurate and up to date, processes membership renewals, maintains various data files, and perform record keeping functions.
- Issue and maintain locker rentals and oversees the Game Room check-outs and returns.
- Responsible for end of shift cash balancing of their drawer.
- Processes daily receipts, prepare daily receipts for deposit, and ensures their accuracy for Accounting.
- Report potential clerical, IT issues, or customer service problems to the Lead Customer Service Rep.
- Must be at least 16 Years old and up
- Must be able to multitask, good rapport with customers and enjoy a fast paced environment. Bilingual is a plus.
- Must be able to perform basic data entry in to MRD systems
- Prior experience with the general public (customers) a plus; prior experience as a cashier a plus
- Ability to accurately serve as a cashier, including processing credit cards, making change, and other basic math skills
- Good oral/written communication skills
- Excellent customer relationship skills
- Excellent organization skills
- Ability to work in a team environment and take direction from management and supervisors
- Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence
Job Summary
Part Time
$34k-42k (estimate)
02/03/2023
07/07/2024
montroserec.com
Montrose, CO
25 - 50
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The job skills required for Customer Service Rep include Customer Service, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
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Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
