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Are you a talented professional who excels at personalized service, enjoys getting involved in your communities and has a desire to work for an award-winning Best Bank?
Montecito Bank & Trust is seeking a full-time Service Center Representative to join the Service Center Department. The Service Center Representative will be deliver a World Class Experience to every customer when answering inbound calls in a professional and efficient manner and assist other team members with their calls as needed. Research and resolve customers’ inquiries and maintenance requests regarding personal and business accounts, Bank products, and other banking services. Support the Bank’s digital products including Online Banking, Mobile Banking, Telephone Banking, and Positive Pay for consumer and business clients. Provide all callers with excellent customer service including: problem analysis, problem solving, as well as a quick, reliable resolution of their questions, requests, and/or concerns. Continually look for opportunities to go above and beyond customer expectations and refer appropriate Bank products and services as needed.
Minimum Requirements, Activities & Responsibilities
Education and Experience:
Essential Functions:
Skills and Capabilities:
Interested in applying? Visit our website at www.montecito.bank/careers
Review opening using the “Apply Now” tab on our Careers web page
Once you've selected desired position, click “Apply Now" on the top right-hand corner of the web page
Create a personal log-in to submit your expression of interest
A member of our Human Resources department will reach out to you to let you know whether or not you have been selected to move forward in the interview process
** The typical hiring range based on qualifications and pay equity is $24.87 - $29.96
Equal Opportunity Employer/Disabled/Veteran
Full Time
Banking
$35k-45k (estimate)
04/01/2023
05/08/2024
montecito.com
SANTA BARBARA, CA
25 - 50
1975
Private
JANET A GARUFIS
<$5M
Banking
Montecito Bank provides various retail and commercial banking services.
The job skills required for Service Center Representative include Customer Service, Problem Solving, Products and Services, Troubleshooting, Initiative, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Center Representative positions, which can be used as a reference in future career path planning. As a Service Center Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Center Representative. You can explore the career advancement for a Service Center Representative below and select your interested title to get hiring information.