Job Description:

This is a highly responsible and moderately difficult position involving operating radio, telephone, computer, and related equipment for the efficient relay of information and dispatch of personnel and equipment in the protection of life and property. Employees must exercise precise judgement, alertness, and responsiveness in emergency situations. May be required to clean work areas and emergency equipment, and to perform routine maintenance chores. The employee reports directly to and works under the general supervision of a senior-level employee, or ranking uniformed officer, and is given leeway to exercise independent judgement in emergency situations. Public Safety Dispatching is a 24-hour activity, requiring dispatchers to work flexible schedules. Does related work as required.

Typical Work Activities:

• Answer and coordinate calls for service between the College community and Public Safety personnel, and/or external emergency services
• Receives calls on multi-line switchboard regarding various emergency and routine matters; dispatches appropriate personnel and/or contacts appropriate emergency service; and relays information
• Prioritizes service response in accordance with established policies; operates computer terminal to retrieve information, and relay same as needed
• Completes and processes routine forms
• Maintains log of phone and radio messages
• Maintains status of emergency vehicles and/or equipment and use of facilities

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Requirements:

Required Qualifications:

• Must currently hold the Monroe County Civil Service title of Public Safety Dispatcher or be on the current eligible list for this title.
• Must be a Monroe County resident.

Preferred Qualifications:

• Bilingual and able to read, write, and speak Spanish proficiently.

Additional Information:

Job Type: Permanent, Full Time

Hours: Schedule to be determined by department needs; will include holidays & weekends

Salary: $39,908.97

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College. MCC provides equal access to the Boy Scouts and other designated youth groups.

Non-Discrimination
Annual Campus Security & Fire Safety Report

Please click here to learn more about MCC's COVID-19 policies.

Application Instructions:

Interested applicants must apply online

Applicants MUST submit the following documents* to be considered for this position:

1. Resume/CV
2. Cover Letter

Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.