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Full Job Description
The Position:
Monarch Roofing is growing, and we are looking to hire on Customer Success members to join our team!
They will be responsible for working with the sales team on customer acquisition and ensuring the best customer experience before, during, and after jobs are completed. This includes increasing sales, generating leads for the Sales Department, and following up on leads.
Previous inside sales and customer service experience is strongly preferred.
This position will report to Monarch Roofing office at : 311 Judges Road. Wilmington, NC
Hours will be Monday – Friday, 7:00am – 4:30pm or until; Evenings and Saturdays flexible for communication related to customer acquisition and team building.
Essential Job Duties:
The Company:
Monarch Roofing is the leading provider of roofing solutions to Commercial and Residential property owners. We take pride in installing the best roofing systems, offering the best protection available and specific to our local area. Our roofing systems are proven to lower long term costs and increase curb appeal. We specialize in all roofing aspects including Metal, Tile, Shingles and Low Slope Roofs. Monarch Roofing is Certified with all products used including (but not limited) to: GAF Master Elite, GAF Master Commercial, Duro-Last Installer, GACO.
We are rapidly growing in the Wilmington area and looking for high-caliber candidates to join our winning team and bring with them their unique skills and experiences.
Do You Have What It Takes?
Job Type: Full-time
Pay: $42,000.00 - $48,000.00 per year
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
Compensation package:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: In person
Full Time
Retail
$33k-41k (estimate)
06/18/2023
04/27/2024
monarchroofing.biz
LA VISTA, NE
50 - 100
2016
Private
BRAD KOTHENBEUTEL
<$5M
Retail
The job skills required for Customer Success Representative include Customer Service, Customer Support, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Success Representative positions, which can be used as a reference in future career path planning. As a Customer Success Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Representative. You can explore the career advancement for a Customer Success Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Representative job description and responsibilities
They can advocate for their customers by connecting the clients wishes to the business larger strategy.
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Leverage as many data points as possible to create a comprehensive customer profile.
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Ensured positive customer experience by proactively managing and growing customer relationships.
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Build strong customer relationships to strengthen connectivity within the entrepreneurial ecosystem.
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Developed profitable relationships with current and prospective customers and provided exceptional customer support through attentiveness and extensive product knowledge.
03/07/2022: Kingsport, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Representative jobs
Communicate clearly with customers.
01/16/2022: Lincoln, NE
Listen to customer feedback and be proactive.
03/22/2022: Saint Louis, MO
The customer success manager should understand these emotions and feelings and respond accordingly.
02/24/2022: Bridgeport, CT
A customer success manager should know how to manage time and must be organized.
03/06/2022: Santa Ana, CA
A CSM must have this skill to understand and feel what customers feel.
03/27/2022: Billings, MT
Step 3: View the best colleges and universities for Customer Success Representative.