1 Customer Service Representative - Full Time - Days Job in Utica, NY
Mohawk Valley Health Systems is Hiring a Customer Service Representative - Full Time - Days Near Utica, NY
Job Summary
The Customer Service Rep is responsible for greeting, referring and directing patients, family, visitors, business customers and all others entering the main Bennett Street Reception area. The Customer Service Rep will perform some scheduling, cashier and registering functions, as needed. Customer Service role model.
Core Job Responsibilities
- Greets all patients, family members, visitors, business customers and any others presenting at the Bennett Street Reception area in a prompt, professional manner.
- Researches visitor’s needs before directing them so as not to direct them based on incomplete information.
- Acts as a role model in all aspects of customer service and is pro-active in greeting all guests
- Escorts patients, as needed, providing coverage before leaving work station
- Maintains wheelchair availability
- Maintains knowledge of all special events in order to greet guests appropriately
- Collects and posts payments on patient accounts
- Cooridinates with ancillary departments, as needed, in special patient circumstances
- Maintains a neat and clean reception desk area
Education/Experience Requirements
REQUIRED:
- High School Diploma
- Strong customer service and communication skills required with the ability to pay close attention to detail.
- Must be able to work with general office equipment.
PREFERRED:
- Medical Office experience
Licensure/Certification Requirements
PREFERRED:
- Medical related professional Certificate
Disclaimer
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 90857
Department ACCTS RECEIVABLE & COLLECTION
Shift Days
Shift Hours Worked 7.50
FTE 0.9375
Work Schedule HRLY NON-UNION
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $17.00 - $22.00 Hourly
Job Summary
Full Time
$35k-44k (estimate)
05/28/2023
06/23/2024
The job skills required for Customer Service Representative - Full Time - Days include Customer Service, Communication Skills, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - Full Time - Days. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - Full Time - Days. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - Full Time - Days positions, which can be used as a reference in future career path planning. As a Customer Service Representative - Full Time - Days, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - Full Time - Days. You can explore the career advancement for a Customer Service Representative - Full Time - Days below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
