Import Automotive Dealer is currently looking for an experienced Service Advisor. Applicant should have a positive track record for excellent CSI and customer service. Must also have an aptitude to upsell and follow sales process and have the ability to be a leader. Experience with dealertrack will be helpful. Please email resume with complete work history.

Duties:
- Greet customers and provide exceptional customer service
- Listen to customer concerns and accurately document them
- Perform vehicle walk-arounds to assess customer needs
- Provide recommendations for automotive services and repairs based on customer concerns and vehicle inspections
- Prepare accurate estimates for service and repair work
- Schedule appointments and communicate with customers regarding the status of their vehicles
- Coordinate with technicians to ensure timely completion of service and repair work
- Explain service recommendations and repairs to customers in a clear and understandable manner
- Process customer payments and maintain accurate records

Skills:
- Experience working in a dealership or automotive service environment
- Knowledge of oil changes, tire services, shocks/struts, diesel engine repair, and other automotive services
- Strong sales skills with the ability to upsell services when appropriate
- Excellent customer service skills with the ability to build rapport with customers
- Ability to effectively communicate technical information to non-technical customers
- Strong organizational skills with the ability to prioritize tasks and manage time effectively

If you are a motivated individual with a passion for providing exceptional customer service in the automotive industry, we want to hear from you. Join our team as a Service Advisor and take your career to the next level.

Please note that this position requires a high level of customer interaction, so excellent communication skills are essential. Additionally, the ability to work in a fast-paced environment and handle multiple tasks simultaneously is crucial.

We offer competitive pay, benefits package, and opportunities for career advancement. Apply today to join our team of dedicated professionals.

Job Type: Full-time

Pay: $40,000.00 - $80,758.04 per year

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Ability to Relocate:

• Mobile, AL 36606: Relocate before starting work (Required)

Work Location: In person