Description

The Bookkeeper reports to the Senior Accountant and is responsible for the day-to-day data management and data integrity of corporate AR transactions. Daily tasks consist of invoicing orders and processing credit memos. Candidates must share Craft ‘Ohana’s commitment to its four operating pillars: Quality of Products, Quality of Life, Quality of Business Practices, and Quality of Manufacturing Operations.

THE EVERYDAY VIEW

• Generate and process accurate and timely customer invoices based on sales orders or agreements.
• Review sales contracts and agreements to ensure proper billing and adherence to pricing and terms.
• Monitor and track customer accounts to ensure timely payment of invoices and resolve discrepancies.
• Conduct regular follow-ups with customers regarding outstanding invoices, statements, and payment reminders.
• Respond promptly to customer inquiries related to billing, payment status, and account details.
• Post customer payments accurately to the appropriate accounts, including checks, ACH, wire transfers, and credit card payments.
• Reconcile customer accounts and resolve discrepancies, working collaboratively with internal teams as needed.
• Collaborate with the Sales team to address any billing or pricing issues and facilitate prompt dispute resolution.
• Maintain organized and up-to-date records of customer interactions, payment history, and collection activities.
• Prepare and submit regular accounts receivable reports and aging analysis to management.
• Assist in the preparation and submission of financial reports, including month-end and year-end close processes.
• Collaborate with the Senior Accountant to identify process improvements and enhance efficiency in the receivables process.
• Participate in departmental meetings and provide insights to support strategic decision-making.
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Be a team player and able to interact with all levels within the organization
• Adhere to and enforce all applicable local, state, and federal laws, rules, and regulations
• Potential for additional tasks and additional ad hoc analysis as needed

Requirements

• Must be 21 years of age or older at the time of application
• Able to pass a post-offer, pre-employment background check
• Minimum 2 years of experience in accounting 
• Bachelor’s degree or equivalent work experience (minimum of 3 years accounting/finance)
• Accounting software experience is required, SAP is a plus
• Able to handle multiple tasks at one time efficiently
• Self-motivating with the desire to implement and improve processes
• Thorough attention to detail and ability to take the initiative
• Knowledge of Microsoft Office systems
• Strong interpersonal skills and a love for meeting and interacting with people
• Thorough attention to detail and desire to take initiative
• Must adhere to the company’s policies and procedures

PHYSICAL AND MENTAL REQUIREMENTS

• Able to be active for prolonged periods
• Able to work in an office environment and perform work at a desk for extended periods of time
• Able to both work and thrive in a high-stress environment that has a quiet to moderate noise level
• Able to read and follow written instructions
• Able to safely navigate the tasting room and snack bar areas, including crowded spaces
• Able to work in a factory/production environment that may be loud, slick, humid, cold, and hot
• Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors
• Able to comply with and enforce all health, safety, and personal hygiene policies and standards

**Applications Accepted Until This Role Is Filled**

Benefits 

Health insurance

Disability insurance

Company matching 401k Plan after 6 months of employment 

Accrued Paid Time Off (PTO) (80 hours)/year 

$300 Employee Discretionary Account 

Monthly Wellness Stipend 

EQUAL EMPLOYMENT OPPORTUNITY

Craft 'Ohana strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.