Description

SUMMARY

To deliver professional meticulous, relaxing, and exemplary nail care to all members/ guests, providing the finest in member /guest service available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with retail sales of hair care products which receive a 10% commission.
• Upsell additional services and treatments to clients.
• Arrive 30 minutes before the scheduled shift and stop by the front desk to check in.
• Perform Opening & Closing procedures as instructed.
• Maintain professionalism, grace, and dignity always.
• Greet members/guests on time with proper salutation and a smile.
• Use the members /guest’s name at least twice during interaction.
• Refrain from discussing company or personal business with member/guest.
• Conducts 45, 50 and 80-minute nail services, complete with massage and appropriate product application.
• Perform nail services as listed on the brochure following proper safety and sanitation guidelines, while delivering exceptional member / guest service.
• Conduct all treatments according to treatment guidelines while following given policies and procedures for The Spa and Salon at Mizner Country Club.
• Assess and accommodate guest’s needs: inquiring about physical well-being and perform appropriate service.
• Desire, ability, and commitment to educate and sell products to members and guests.
• Does not prescribe, diagnose, or suggest ailments.
• Does not solicit personal clients, house call or the selling of personal products.
• Maintain availability and dedication to The Spa and Salon at Mizner Country Club, being available to work as needed including weekends, holidays, and evenings.
• Escort guests as needed to the locker areas or next appointment.
• Participate in and contribute to staff meetings, training sessions, product knowledge classes and team effort.
• Maintain a clean, organized, and safe working environment.
• Know your schedule and check the computer (spa soft) regularly for changes or added appointments.
• Pick up all clients on time and finish scheduled appointments in the time frame allotted for the service.
• Abide by all Florida State Board guidelines.
• Comply will all Mizner policies and procedures.

Knowledge and Skill Requirements

• The Job requires you to be on your feet and for long periods of time.
• Valid Florida State Cosmetology License.
• Service oriented able to pamper, accommodate and anticipate all members /guests needs.
• Clean, organized and detail oriented.
• Team player
• Flexible and accommodating attitude.
• Able to put safety first.
• Committed to the State Cosmetology rules and regulations for nail care and related services.

Education and Work Experience Requirements

High School Diploma or equivalent preferred

Current CPR certification preferred

Minimum of 2 years nail care experience

Valid Florida State Cosmetology License.

PHYSICAL DEMANDS

• The Job requires you to be on your feet and for long periods of time.
• The employee must occasionally lift and/or move up to 25 pounds.
• Able to stand for a long period of time (up to average 8-hour shifts)
• Frequent bending, pushing, piling, and kneeling.
• Frequent walking
• Must be able to sit, stand, crouch, stoop and knell when assisting Members with their needs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

To perform this job successfully, this team member will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, members, or guests. Valid cosmetology or Hair Technician license with minimum 1 year experience with Blowouts and Haircuts. Excellent communication and customer service skills. Ability to multitask and prioritize client appointments in a fast-paced environment. Requirements are representative of minimum levels of knowledge, skills and/or abilities.