• Process custom quoting opportunities between customers and manufacturers (domestic and overseas) to capture new business and support existing business.
• Review customer 2D drawings for completeness; compare with 3D model when available and resolve any discrepancies.
• Maintain internal daily logs, databases, and other team documentation.
• Ensure customer satisfaction by clearly communicating customer requirements such as product specifications and delivery schedule to backend manufacturing.
• Provide internal and external technical design support and education for products including materials, surface finishes, fits, tolerances, and sizing via phone, email, and internal training.
• Ensure compliance to quality; work with Customer Service and Procurement on quality claims; obtain and review quality inspection documents from manufacturing as needed.

• Promote and educate customers such as design engineers, mechanical engineers, buyers or other professional and technical personnel on custom products and services to increase sales.
• Provide product and design support including manufacturing capability and capacity to increase usage in customer designs.
• Work collaboratively with Sales team to achieve growth goals and understand market requirements.

• Supplier and manufacturing development, manufacturing kaizen, product development, or as needed by the organization.

• Bachelor’s Degree in Mechanical, Automation, or Industrial Engineering.
• 1 years of relevant experience.
• Sizing and specifying Industrial Automation components; hands on experience a plus.
• Highly motivated, organized, responsible, possess leadership, and results oriented. Seriously – this is really important!
• Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word, PowerPoint), SQL, VB, VBA (plus)
• Excellent problem solving, interpersonal, and conflict management skills.
• Excellent verbal and written communications skills.
• Strong ability to work both independently and collaboratively as part of a team.
• Knowledge of manufacturing processes and equipment preferred.
• Print manufacturing analysis experience a plus.

MISUMI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity, or any other protected status under applicable law.

FOR CALIFORNIA RESIDENTS:

MISUMI USA, Inc. (“MISUMI”) complies with the California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by MISUMI. For further information, see our full privacy policy at https://us.misumi-ec.com/careers/privacy/california-privacy-rights/. If you have any concerns, please send an email to hr1@misumiusa.com.