Target compensation: $85,000

• Interviews customers to obtain information; promotes and cross-sells the Bank’s products and services by using professional sales techniques to assist customers in their selections to meet their needs.
• Makes decisions regarding the opening of new accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing.
• Expert knowledge of Treasury Management products and services. Ability to sell all Treasury Management products independently.
• Maintain and establish a customer base acting as customer advisor and take full ownership of the customers’ relationship.
• 5. Proactively looks to expand client base by cultivating referral relationships, participating in networking functions, soliciting/telemarketing target market clients/prospects and building a book of business in the local community.
• Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues.
• Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Receives and processes stop payment and hold orders.
• Cashes checks, savings withdrawals, makes cash advances, and accepts loan, installment and collection payments. Confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.
• Issues official checks, money orders, traveler’s checks and savings bond applications.
• Balances cash differences as it relates to general ledger accounts and Business Banking Center cash totals.
• Records, files, microfilms, updates information, prepares wire transfers and sorts mail or reports as required.
• Gathers data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
• Processes credit reports, credit card orders, address changes, check and deposit slip orders, endorsement stamp orders, ATM deposits, incoming and outgoing collections, incoming and outgoing wires, credit ratings, certifications, change orders and deposit slip corrections. Debit card orders and maintenance.
• Processes statements, renewal notices, and interest payments for IRA and certificate of deposit accounts.
• May assist in opening and closing the vault daily; prepares and processes incoming and outgoing shipments; and assists in balancing vault currency and coin. Adheres to cash control, cash limits, key control, opening and closing procedures, loss prevention and liability and other security issues as presented in the Security Manual.
• Gathers data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
• Records, files, scans, updates information, prepares wire transfers and sorts mail or reports as required.

Experience and Skills:

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines and assignment of specific duties.

Desired Requirements

Minimum Requirements

• Project a businesslike professionalism to the client in both appearance and manner.
• Possess a strong customer service orientation, and a willingness to place the customer first.
• Possess strong written/verbal communication skills as well as excellent organizational/time management skills.
• Basic skills in computer terminal and personal computer operation; and word processing and spreadsheet software.
• Ability to work with minimal supervision while performing duties.

Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities
Job Benefits:

401K, Competitive Medical: PPO, HMO, Vision, Dental, Short and long term disability, 10 paid holidays

From: Mission Bank