Missing Link Security, a government contractor dedicated to driving digital transformation, is seeking a skilled Scrum Master to join our dynamic and innovative organization. As a key member of our Enterprise Data Warehouse (EDW) team, you will play a crucial role in supporting our mission to harness technology to modernize and optimize information systems across various sectors. We are committed to fostering innovation and efficiency through cutting-edge management practices, and we are looking for individuals who share our passion for driving digital transformation at the Department of Veterans Affairs. If you are a talented Scrum Master looking to contribute to meaningful technological advancements, we encourage you to apply to our open position.

Must be a US citizen

Job Title: Scrum Master / Business and Functional Analyst

Customer: Department of Veterans Affairs, Veterans Benefits Administration (VBA), Office of Performance Analysis and Integrity (PA&I)

Program: Enterprise Data Warehouse Support Services

Location: Veterans Affairs facilities located in the Washington, District Columbia (DC) region (on-site).

Background check: Level 2 to include finger prints

Position Type: Full-time

Job Description:

We are seeking a highly skilled Scrum Master with Business/Functional Analyst expertise to join our Enterprise Data Warehouse (EDW) team. In this role, you will be responsible for driving process improvements, facilitating communication between stakeholders, and ensuring the successful execution of project deliverables.

Key Responsibilities:

• Identify process, training, team, and individual strengths and weaknesses, and discuss with team leads to enhance overall efficiency.
• Evaluate process flow efficiencies, identify potential gaps and redundancies for improvement, and optimize workflows.
• Study Education, Compensation, and Loan Guarantee Datawarehouse systems and respective source systems to interpret incoming ticket requirements accurately.
• Create and revise templates for gathering information on processing requirements, data transfers, data loads, and Adhoc reports.
• Analyze incoming data extraction and reporting ticket requests for requirement clarity and completeness.
• Coordinate with developers to determine basic questions, needs, artifacts, and samples required from requestors or ticket owners.
• Collaborate with stakeholders to identify changes required in the internal ticketing system and organize them into specifications for development.
• Develop requirements documents for the creation of monthly reports under an annual benefits reporting system.
• Investigate client needs regarding 508-compliance of internal reports vs. public-facing reports and provide recommendations.
• Facilitate coordination among stakeholders and establish work priority with senior leadership/management team.
• Construct guiding JIRA stories reflecting basic steps required, which are later expanded by developers.
• Develop and maintain comprehensive Confluence documentation and enforce Change Management practices.
• Create standardized technical document templates, including requirements and test plans.
• Run SQL queries to assist in data evaluation and testing.
• Craft project and test plans, employing meticulous data queries for robust testing and validation.
• Act as a critical liaison among DBAs, testers, team leads, and management, adapting to dynamic requirements.
• Monitor and coordinate production support loads on developers/DBAs to ensure smooth workflow management.
• Create weekly status reports and provide management with monthly summary reports.
• Monitor, evaluate, and execute Agile processes using JIRA for effective project management.
• Proactively coordinate the resolution of impediments, while keeping stakeholders informed about potential issues, risks, and mitigations.
• Ensure adherence of developers/DBAs to best practices by reminding them to provide adequate descriptions, comments, and results on their stories to ensure transparency and clarity in project status.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• 10 years of experience; 8 years of additional relevant experience may be substituted for education
• Proven experience in business/functional analysis and project management.
• Strong knowledge of data warehouse systems and Agile methodologies.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in tools such as JIRA, Confluence, SQL, and Microsoft Office Suite.
• Ability to work effectively in a fast-paced, collaborative environment.
• Scrum Master certification is a plus.

Missing Link Security does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.

Job Type: Full-time

Pay: $102,113.89 - $128,975.87 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Experience level:

• 10 years

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Washington, DC: Relocate before starting work (Required)

Work Location: In person