Miracle Software Systems, Inc. is looking for "PEGA Admin" for long term Contract/Fulltime position available with following Job description.

Position Description:This position is for a Pega Platform Engeineer that has: Technical expertise: A deep understanding of Pega Platform architecture, databases, servers, and network configurations is essential for a Pega administrator. Problem-solving skills: Pega administrators need to be able to identify and troubleshoot technical issues quickly and effectively. Communication skills: A Pega administrator must be able to communicate technical information to both technical and non-technical stakeholders, including developers, business users, and senior management. Project management skills: Pega administrators need to be able to plan and execute projects, such as software upgrades, migrations, and new deployments. Business process management: A good understanding of business processes and how they can be automated using Pega Platform Security: Pega administrators should be knowledgeable about security protocols and best practices for protecting sensitive information in the Pega Platform. Scripting: Familiarity with scripting languages and SQL can be helpful for Pega administrators as they may need to write custom scripts to automate tasks. Continuous learning: The Pega Platform is constantly evolving, so Pega administrators need to stay up to date with new features and releases.

Skills Required:Strong experience with Pega PRPC, Pega Rules, Pega PDC, Pega Workflow, Pega Decisioning, and Pega case management, Pega Robotics supporting RPA/DPA/Chatbot components of PEGA Understand RPA case designer, flows, Pega rules and identify errors during troubleshooting of production issues Understand the development, design, verification, and validation methods of the Pega platform. Experience in installation, configuration, and administration of Pega Robotics and PRPC Pega infinity 8.8, 8.7, 8.2,8.1, 7.4, 7.3.1, 7.2.2 and 7.1.8. Experience in performance tuning of the Pega apps with Database, app/web servers by the way of Load and performance testing. Work across many cross functional teams to support the applications/platforms that run Pega; Linux, WebSphere, SQL DB, Security and Firewall. Perform Platform upgrades, hotfixes installation for the Pega platform. Work closely with application teams to assist in Application developing issues that may arise using the Pega platform. Experience in setup the environment in PDC (Pega Diagnostic cloud) Track Creation and Manage Problem Request for all SR & Repetitive Incidents related to Pega or Ford Infrastructure Monitoring using Dynatrace. Work with technologies like Google Cloud Platform Terraform, CloudSQL and migrating Pega platform workloads from on-prem to Cloud (vendor managed, Google Cloud Platform). Experience in 24x7 on-call production support and Troubleshooting Network, Application connectivity, Kafka, Hazel cast. Search and stream issues in development and Pre-Production environments Setup CI/CD pipeline and Udeploy manager for application onboarding and deployment. Work with customers on Pega DPA integration issues (Connectivity/JVM issues). Follow change control processes

Experience Required:5 Years of Pega Platform Administration

Skills Preferred:Experience working in Pega Robot Manager Triage RPA Code issues by working with skill teams, enablement teams. Work with Pega GCS to resolve issues, create product bug requests for RPA and DPA products, with Pega as needed Validate and perform Robotic manager upgrades to higher versions, hotfix installation as needed. Troubleshoot DPA issues related to Queue processors, job schedulers from PDC. Ability to write Terraform code in Google Cloud Platform Strong knowledge of SQL Server, Udeploy and WebSphere deployments. Knowledge on Pega CI/CD pipeline setup, API connectivity. Manage RPA Bots, DPA applications and resolve complex technical issues at the platform

Education Required:College Degree equivalent to Compute Science

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Miracle Software Systems, Inc. is Premier Partner of IBM and a National Implementation Partner of SAP since 1998.WE have been in business for the last 30 years specializing on SAP Implementations, SOA / EAI / B2B Technologies. We are also a reseller of IBM Software Products. We are a Global Systems Integrator with Presence in 5 Countries. We also have a Large Offshore Facility located in India. We specialize on BPM tools like IBM Lombardi / BPM7.5 and also have a large Sterling Commerce Practice. We also have a large E-Commerce Practice based on IBM Portals / WebSphere Commerce Server. Miracle B2B Practice has been built on WTX / Gentran / Data Power / WPG / Trading Manager / Sterling GIS and other leading Products in the Market. We are based out of Novi, Michigan.

Thanks & Regards,

Praveen Cheedi
Sr. HCM Executive
Miracle Software Systems, Inc.
45625 Grand River Avenue
Novi MI(48374) USA