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CUSTOMER SERVICE REPRESENTATIVE
Minuteman Press, the world’s largest and top-rated commercial print, marketing and design franchise is seeking candidates for a position as a Customer Service Representative in our Norwich, CT location. This is a full-time position that primarily involves assisting our customers via telephone, email, and in person at our office with their print, mailing, promotional and design projects.
You will be responsible for taking and entering orders into our proprietary management software, which we will train you how to use. Duties will also include, but are not limited to: advising customers on their projects, job quoting, customer correspondence through the order and proofing processes, invoicing and processing payments, filing, and assisting with various operational tasks across the shop as needed.
Minimum qualifications required for consideration:
For the right candidate, this is a position with room to grow as industry and company experience is gained. Especially for someone with a demonstrated interest in marketing and/or sales.
We have a fast paced, exciting work environment and are dedicated to providing exceptional service to our valued customers, so more than anything we need someone who is enthusiastic and enjoys working with people.
We are looking for a team player with a great attitude and strong work ethic. If you feel you have what it takes to be a part of our winning team, please submit your resume and cover letter (optional but strongly encouraged) to matt@mmpct.com.
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Print & Book Publishing
$36k-46k (estimate)
04/20/2023
05/18/2024
shop.minutemanpress.com
MAINEVILLE, OH
25 - 50
2011
<$5M
Print & Book Publishing
The job skills required for Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.