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This position requires a Key License from the South Dakota Commission on Gaming Or the ability to get one. The main goal of The Floor Supervisor is to oversee gaming staff including circulating among casino tables and observing operations to ensure that all stations and games are covered for each shift, and that everyone adheres to the rules of the games.
The Floor Supervisor is in charge on every shift and works directly with the management staff on duty. The Floor Supervisor has a wide range of general responsibilities on a day-to-day basis which may include supervision of all staff members in the absence of the management such as desk clerks, hotel staff, maintenance staff, bartenders, cocktail waitresses, blackjack dealers, restaurant staff, parking attendants, shuttle drivers, etc. You must be able to deal with employee issues and communicate with relevant managers. A current gaming license and name tag must be worn at all times.
The Floor Supervisor also represents the organization as a front line employee, greeting the customers with prompt, friendly customer service with a smile. Your ability to interact constructively with customers and staff will dramatically affect the success of the company.
Customer Service: Maintains goodwill with all guests. Ensures guests are aware of promotions and events. Encourages appropriate customer feedback. Promotes Mineral Palace Hotel & Casino by interacting with customers in an enthusiastic, helpful and friendly manner.
Player Communications: Builds/maintains relationships with target players. Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
Teamwork:Collaborates with co-workers and all support departments to ensure player satisfaction. Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems. Work with team members to achieve common goals.
Confidentiality/Integrity: Maintains high standards of courtesy and professionalism
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Physical setting:
Schedule:
Application Question(s):
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Ability to Relocate:
Work Location: In person
Part Time | Full Time
$25k-34k (estimate)
04/08/2023
08/01/2024
mineralpalace.com
DEADWOOD, SD
50 - 100
2000
FRANK J GOULD
$5M - $10M
Located in the heart of Historic Deadwood, the Mineral Palace Hotel & Gaming is Deadwood's Best Bet! As the largest casino on Main St., the Mineral Palace offers luxurious suites, latest in slots and table Gaming, a first-class restaurant the Gem Steakhouse along with complimentary valet and FREE on-site parking.
The job skills required for Floor Supervisor include Customer Service, Teamwork, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Floor Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Floor Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Floor Supervisor positions, which can be used as a reference in future career path planning. As a Floor Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Floor Supervisor. You can explore the career advancement for a Floor Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Floor Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Floor Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Floor Supervisor job description and responsibilities
Effective floor supervisors are able to lead their team by example and motivate their employees to perform their duties to the best of their ability.
02/02/2022: Rochester, NY
Establishing a mentor relationship with a higher level manager can also show a supervisor's eagerness to learn and get better at the job.
02/16/2022: Yakima, WA
Floor supervisors play a managerial role, overseeing other employees and ensuring everyone works together to keep the department or organization running smoothly.
01/27/2022: Fresno, CA
Floor Supervisors are often responsible for overseeing or executing some or all of the following tasks.
03/08/2022: Pocatello, ID
Floor supervisors oversee the work of housekeeping staff and ensure that hotels, resorts, hospitals, universities, office buildings, and other facilities are kept clean and tidy.
01/19/2022: Pittsfield, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Floor Supervisor jobs
On their resumes, floor supervisor candidates should highlight any leadership positions and completed projects.
03/13/2022: Las Cruces, NM
The floor supervisor may make small repairs on machines when needed, or arrange for larger repairs to be performed.
01/08/2022: Saint Cloud, MN
The supervisor must be able flexible to work with people of all ages and backgrounds and must be able to handle difficult situations.
01/16/2022: Pocatello, ID
Build positive working relationships.
12/30/2021: Rochester, NY
Delegate jobs to the right people.
12/21/2021: Ogden, UT
Step 3: View the best colleges and universities for Floor Supervisor.