A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a “Hotel Housekeeping Manager”for Gold Dust West Elko. This property features a modern interior with the latest slot machines and table games including Blackjack, Craps, and 3-Card Poker. Across the parking lot is our 80-room Hampton Inn featuring Wi-Fi, a swimming pool, fitness center and a hot breakfast for all guests.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• Wellness Programs—Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Paid Sick Leave available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Assist general manager with housekeeping and laundry departments scheduling
• Assign daily work to Guest Room Attendants, Property Attendant, and Laundry Attendants based on occupancy and volume
• Maintain (keep current) all required service, training, and control logs, preventative maintenance, Hampton brand training, etc.
• Interview applicants, hire, and train new employees per Hampton brand standards
• Track attendance and process payroll for assigned personnel
• Inspect rooms for consistency and cleanliness
• Inspect public areas for consistency and cleanliness
• Monthly/quarterly/yearly inventory
• Cleaning and organizing housekeeping/storage/laundry rooms
• Stocking and ordering supplies
• Assist guest room attendants with stripping and stocking linens, cleaning and organizing storage/laundry/housekeeping rooms, and stocking supplies
• Assist with cleaning and maintaining assigned guest rooms in the hotel as needed
• Assist with property attendant duties and/or assist laundry attendants as needed
• Check and maintain the physical condition of guest rooms. Fill out work orders for general maintenance repairs as needed. Report any damage or missing hotel items immediately.
• Monitor and maintain the condition of work carts, linens, and supplies
• Follow all OSHA regulations and Company policies and procedures to ensure a safe work environment
• Properly use all cleaners and cleaning equipment
• Inspect and correct chemical bottles/labels as needed following SDS guidelines
• Stay current with all Hampton brand training programs
• Comply with all Hampton brand standards

Skills, Education and Other Requirements

• High school graduate, with some college preferred
• Must have moderate computer knowledge, phone etiquette and cash handling experience required
• Experience in customer service and hotel industry required
• Must be fluent in English
• Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role
• Strong Operational/Technical Knowledge
• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Registered with Nevada Gaming Control Board