About Us

Mindleaf Technologies, Inc is committed to assisting military medical professionals with providing excellent and quality patient care.

Headquartered in Lowell, MA, we have been supporting military health professionals for over 20 years through federal contracts with the DOD, DHA, & VA to provide administrative support in military treatment facilities (MTFs) nationwide.

Why work for MindLeaf?

• Meet new people.
• Paid Health and Ancillary benefits
• 11 paid Federal holidays
• Paid Federal sick leave
• Tuition Assistance
• Weekends off
• Up to 2 weeks paid time off (after 1 year of employment) and up to (2) Bonus Days during 1st Year

We are always looking for top talent that enjoy making our Service Members and Veterans smile, are empathetic, and have a positive "can do" attitude. If this is you, apply with us, today!

Starting Hourly Wage From: $16.20/hr

What we are looking for:

As a Medical Office Clerk, you will provide clerical/administrative support in wards, clinics, or other departments of a medical treatment facility:

• This is a federally contracted position which requires U.S. Citizenship (Born in the US or its territories (includes Puerto Rico, Guam, US Virgin Islands), Born Abroad of US Parents, Naturalization).
• Ability to complete and pass a background investigation.
• Greet patients/visitors at a front desk, information, or office setting.
• Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient records as needed.
• Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
• A fully qualified typist with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.

Education:

• High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.

Experience:

• A minimum of 3 years of administrative /credentialing experience required and at least one year of experience in medical/educational environment preferred.

Work Environment/Physical Requirements:

• The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

MindLeaf is a proud participating Member of the Military Spouse Employment Partnership and encourages our military spouses to apply.

MindLeaf Technologies Inc is an Equal Opportunity Employer and does not discriminate against candidates or employees based on race, color, religion, sex, national origin, age, pregnancy, disability, veteran status, genetic history, or any other protected status.