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Currently, we are actively searching for top talent to join our Customer Service Team. The Customer Service Representative is an integral part of ensuring a seamless, notable customer experience, so the right individual for the job is a communications aficionado, is passionate about being in a service-based role, and thrives in a collaborative setting.
If you consider yourself a team player and want to work for an organization that believes in the great good, then we are the organization for you.
Responsibilities : Engage directly with potential customers by addressing inquiries about our products and services Manages customer inquiries, concerns, and complaints related to order requests Suggests product solutions tailored to meet individual customer requirements Gather and evaluate customer information to generate product or service reports.
Collaborates with the team to achieve collective goals and objectives Stays updated on our product offerings to provide accurate information and maintain a competitive advantage against competitors Executes any additional tasks as delegated.
Requirements : A High School Diploma or equivalent is required Bachelor’s Degree in Business Administration, Marketing, or Communications is highly regarded At least 1-2 years of experience in a customer service, sales, or applicable role involving direct customer contact is required Positive mentality and solution-focused attitude Has a basic understanding of customer service principles including listening to the customers, building relationships, knowing the product, and making every interaction count Excellent verbal and interpersonal skills with a high degree of professionalism Must be able to function as part of a team as well as independently #Li-Onsite Powered by JazzHR
Last updated : 2024-05-01
Full Time
$48k-62k (estimate)
05/02/2024
06/21/2024
The job skills required for Customer service representative include Customer Service, Products and Services, Listening, Customer Contact, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.