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Part Time Customer Service Rep
Apply
$38k-49k (estimate)
Part Time 2 Weeks Ago
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Miller Hill Subaru is Hiring a Part Time Customer Service Rep Near Duluth, MN

Miller Hill Subaru is hiring for a Part -time Customer Service Representative!

The primary job of a BDC Rep is to contact customers via telephone and email. Your conversation or email will consist of scheduling service appointments, providing product knowledge, availability, pricing and answering any other questions with goal of setting an appointment here at dealership. We also make outgoing sales and service follow up calls. We use a Customer Relation Management (CRM) computer software system that allows all to be tracked and completed in an organized way.

Duties and Responsibilities:

  • Work in our call-center environment that is managed by the dealership
  • Handle around 100 incoming and outgoing phone calls daily
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction, reschedule no-shows.
  • Contact customers based on current marketing incentives.
  • Follow-up with existing and potential customers to generate appointments.
  • Follow-up in a manner that results in the customer visiting the dealership.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Qualifications and Requirements:

  • Previous customer service/sales experience preferred.
  • High school diploma
  • Ability to multitask in a fast-paced environment while paying strict attention to detail.
  • Positive, outgoing, and energetic personality. Excellent listener.
  • Excellent communication skills, writing and typing skills.
  • Ability to respond to questions and concerns, and to overcome objections
  • Strong computer and internet skills, including Microsoft Office suite
  • Flexibility in scheduling, including weekends and holidays.
  • Desire to help others and assist them in reaching their goals.
  • Call center experience a PLUS!
  • Automotive experience a PLUS!
  • Internet Sales experience a PLUS!

This position requires work availability on Saturdays and evenings. We are closed on Sundays.

Experience:

  • Sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Job Summary

JOB TYPE

Part Time

SALARY

$38k-49k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

06/25/2024

WEBSITE

millerhillsubaru.com

HEADQUARTERS

Duluth, MN

SIZE

<25

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The job skills required for Part Time Customer Service Rep include Customer Service, Call Center, Communication Skills, Scheduling, Microsoft Office, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Part Time Customer Service Rep positions, which can be used as a reference in future career path planning. As a Part Time Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Customer Service Rep. You can explore the career advancement for a Part Time Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

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The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

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Don’t worry about acquiring expensive gear; focus on the learning first.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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