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ABOUT THE IT SUPPORT TEAM
Our support team is broken down into two main groups. The first tier is our first responders, tasked with receiving all support requests and promptly handling them. At times, the requests received are too complicated for the first responders and require more technical troubleshooting. When this occurs, the tasks are handed off to our reinforcements group.
The Support Specialist and IT Consultant role are members of the reinforcements group and spends 70% of the day working on the most complex support issues and 30% of the day mentoring the technical team members from the first tier.
In our On-Location role we are looking for someone to work remotely in the St. Petersburg area, who is willing to work on-site at an area client location on a bi-weekly basis.
Common issues that you will work on include server, network, virtualization, and storage troubleshooting. You will work on problems that may be intermittent and difficult to resolve.
THIS ROLE IS FOR YOU IF:
REQUIRED:
PREFERRED:
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Wholesale
$49k-61k (estimate)
03/03/2024
06/27/2024
milestechnologies.com
TAMPA, FL
1,000 - 3,000
1997
Private
CHARLES G MIGLIANTI
$10M - $50M
Wholesale
Miles Technologies is a provider of software development, online marketing, website design and consulting services.