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JAT Pharmacy is seeking a MyVetStoreOnline Customer Support Associate for our Lakeville, Minnesota location. This is a remote position that can be located in : AL, FL, IL, IN, IA, KY, MD, MN, MO, NE, NV, PA, SC, TX, and WI, CA, GA, LA, MA, MI, NH, NJ, NM, NY, NC, OH, TN, VA.
Job Summary :
The MyVetStoreOnline Customer Support Associate responds to the daily flow of inquiries from pet owners and veterinary clinics that use our online store platform.
Customer support is provided via email, phone, and chat channels to assist pet owners with registration, order placement, shipment tracking, and problem resolution.
This is a remote position that can be located in : AL, FL, IL, IN, IA, KY, MD, MN, MO, NE, NV, PA, SC, TX, and WI, CA, GA, LA, MA, MI, NH, NJ, NM, NY, NC, OH, TN, VA.
Essential Job Functions :
Provide support for sales representatives, clinics, and clients of clinics by fielding questions via phone, email, and chat regarding the operation of MyVetStoreOnline.
Coordinate with other customer support team members and across departments to meet the needs of customers.
Job Requirements & Qualifications :
Mental & Physical Demands :
Job duties and requirements for Customer Support Associate may be subject to modification to reasonably accommodate individuals with disabilities.
Requirements are representative of the minimum levels of education, experience and skills required to perform the essential functions of this job.
The job description does not constitute a written or implied contract of employment. JAT Pharmacy, LLC reserves the right to revise or change job duties and responsibilities as the need arises.
Equipment Used :
Regularly uses typical office equipment including computer keyboard and terminal, telephone, fax and copier
Work Environment :
Work is typically performed in an office environment Monday through Friday. Working more than 40 hours per work week may be required.
This is a remote position.
Salary / Benefits :
We offer competitive pay and a comprehensive benefits package for Customer Support Associate including Medical, Dental and Vision insurance, Life and Accidental Death & Dismemberment (AD&D) insurance, Short- and Long-Term Disability insurance, a 401k plan, paid holidays, and Paid Time Off (PTO).
Our work environment is business casual and we like to have fun with weekly relaxed dress days, monthly breakfasts and birthday celebrations, and regular events like holiday contests, cookouts, and employee appreciation celebrations.
About Us :
Midwest Veterinary Supply, Inc. (MVS) has provided quality service and merchandise to the veterinary profession since 1961.
Our products are distributed from eight branches located in key geographic locations within our trade area. We take great pride in getting our orders out the same day as called in and having the product in the customer's hand the next day.
MVS carries products and equipment from most major manufacturers. As we continue to grow, our goal will be, as it has always been, to provide the veterinary profession the very best in service along with quality merchandise at fair and competitive prices.
Midwest Veterinary Supply believes in providing equal employment opportunities for all employees and will not violate any law prohibiting discrimination for or against any employee or applicant for employment on the basis of any characteristic protected under local, state, or federal statute, ordinance, or regulation.
To view applicable employment notices, please click here to visit our Careers page. California residents, click here to view the California Consumer Privacy Act Disclosure.
MVS1961
PI240576632
Last updated : 2024-05-09
Full Time
Wholesale
$42k-53k (estimate)
05/11/2024
05/12/2024
midwestveterinarysupply.com
Sun Prairie, WI
<25
Wholesale
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