Job Summary:
Position Overview:
We are seeking a dynamic and efficient Front Desk Receptionist to join our fast-paced medical office team. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and welcoming experience. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to thrive in a busy environment.

Responsibilities:

• Greet patients warmly and ensure a positive experience from the moment they enter the office.
• Efficiently check patients in and out, verifying necessary information and updating records as needed.
• Maintain the fax inbox and handle incoming referrals promptly and accurately.
• Schedule appointments, both new patient visits and follow-ups, utilizing our scheduling system effectively.
• Answer incoming calls and inquiries professionally, providing information and assistance as required.
• Collect copays and payments from patients, accurately recording transactions and ensuring compliance with financial procedures.
• Verify insurance coverage and process necessary paperwork, including copying insurance cards.
• Assist with administrative tasks and provide support to medical staff as needed.

Requirements:

• High school diploma or equivalent; associate degree preferred.
• Previous experience in a medical office or similar customer service role preferred.
• Proficiency in computer skills, including experience with electronic medical records and scheduling systems.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Willingness to work hard and adapt to changing demands.

Benefits:

• Competitive salary based on experience.
• Health insurance benefits.
• Paid time off and holiday pay.
• Opportunities for professional development and growth within the organization.

If you are looking for a challenging and rewarding opportunity in a dynamic medical office environment, please submit your resume and cover letter detailing your qualifications and experience. We look forward to welcoming you to our team!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays

Work setting:

• In-person

Ability to Relocate:

• Warner Robins, GA 31088: Relocate before starting work (Required)

Work Location: In person