1 Hotel Front Desk Representative Job in Warner, GA
Wyndham Property is Hiring a Hotel Front Desk Representative Near Warner, GA
Looking for professional, organized, dedicated individual who is committed to providing the highest level of guest service satisfaction to our Guests. Candidate must have excellent communication skills and be able to handle difficult situations with tact and patience. Must be able to work cohesively as a team with co-workers and all departments.
PLEASE DO NOT APPLY IF YOU DO NOT HAVE HOTEL FRONT DESK EXPERIENCE!
Compensation:$11 - $12/hourly
Responsibilities:- Manage reservation process
- Check guests in and out accepting payment along with appropriate deposits
- Must complete all online training programs
- Able to work cohesively with coworkers
- Work together with housekeeping staff to make sure guest rooms are clean and ready to rent
- Verify all clean vacant rooms are entered properly into the system
- Able to handle all guest situations
- Answer incoming calls and questions about rates, availability, amenities, rewards programs, and special requests
- Book reservations accepting credit cards to guarantee the reservations
- Able to show event space to potential clients on behalf of the Corporate Sales Manager
- Assist guests by directing them to local shops and restaurants
- Must have at least 2 years of hotel front desk experience
- Possess strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Must be able to be a team player and work well with all departments
- Comfortable assisting guests over the phone as well as in-person
- Candidate should have strong problem-resolution skills
- MUST have a professional appearance and conduct
- MUST HAVE reliable transportation and be on time for your shifts
- Synexis experience preferred
- The position is for alternating shifts Monday through Sunday
Our Wyndham property is in the center of the business district of Warner Robins. We are located close to the Warner Robins Air Force Base. Our employees are expected to work as a team and be able to handle all guest situations with a smile!
Job Summary
Full Time
$26k-34k (estimate)
05/23/2023
06/11/2024
The job skills required for Hotel Front Desk Representative include Customer Service, Guest Service, Housekeeping, Credit Card, Transportation, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Representative positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Representative. You can explore the career advancement for a Hotel Front Desk Representative below and select your interested title to get hiring information.
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