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As Director, Commercial Loan Operations, you will have full accountability for the Phoenix Commercial Loan Operations team. This team focuses on the boarding and servicing of complex specialty commercial loans including syndications and participations. This critical role is responsible for driving the strategic direction and managing a team of associates who provide high-level support for various functions within Commercial Loan Operations. Drives changes to processes or policies that enhance operational efficiencies, associate performance, and service capabilities. Leads operational project planning and execution. Partners with business leaders, teams, and other stakeholders toward the achievement of high operational standards.
This is a hybrid position based in Phoenix, AZ. Candidates must live within a commutable distance of the Phoenix office location.
Responsibilities:Bachelor's Degree and 8 years of experience in Operations & Leadership
OR
High School Diploma or GED and 12 years of experience in Operations & Leadership
Preferred Areas of Experience:
• Leadership experience within Operations.
• Strong strategic planning, project management, organizational and workforce management skills.
• Deep knowledge of and experience with commercial loan operations and Life of Loan functions.
• Experience working within a large financial institution (LFI) with emphasis in RCSA programs and SOX controls.
• Deep understanding of End-to-End process with detailed knowledge of data flow to ensure Data Integrity and Quality.
• Ability to understand concepts and new ideas quickly.
• Familiarity with core Risk Management methods as applied in a financial services environment.
• Ability to handle sensitive issues with tact, confidentiality, and professionalism.
• Excellent strategic leadership skills with the ability to influence and think outside the box.
• Excellent negotiation and communication skills - both written and verbal.
• Ability to analyze, interpret and utilize significant data to make sound business decisions.
• Ability to handle multiple tasks simultaneously in a fast paced, diverse, and growth-oriented environment.
• Experience with commercial loan systems Loan IQ, Stucky and/or IMX is preferred.
Full Time
$177k-229k (estimate)
05/13/2024
05/29/2024
firstcitizens.com
MILWAUKEE, WI
3,000 - 7,500
1898
RALPH GARCIA
$1B - $3B
Banking
For more than 100 years, Raleigh, N.C. -headquartered First Citizens Bank has helped customers do more with the money they earn, save and invest. Along the way, weve built our company on such timeless values as integrity, hard work and taking the long-term view. In 1898, First Citizens began as the Bank of Smithfield in Johnston County, N.C. From a single office, First Citizens has grown to more than 550 branches in 19 states. First Citizens today is a full-service banking institution with more than 6,500 employees. Our parent company, First Citizens BancShares, Inc. (NASDAQ: FCNCA), has more ...
than $35 billion in assets. First Citizens is now the countrys largest family-controlled bank, with a record of stable leadership few institutions can rival. First Citizens offers: Traditional banking services. Essential business and professional services. Wealth management capabilities. Hundreds of branches and ATMs, a full-service telephone bank and sophisticated online and mobile banking offerings. For over 120 years, customers have trusted First Citizens with their money and their futures. And thats a trust weve always taken seriously. For every First Citizens customer, now and in the future, we make a simple promise: We will always live and work by the values that have distinguished First Citizens since the day we opened our doors. Forever First is our commitment to the people, businesses and communities who rely on us to be the best bank we can be. As we say, Money isnt everything. But so much depends on what you do with your money. First Citizens Bank. Forever First. Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). Equal Housing Lender Member FDIC
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