152 Assistant Service Manager Jobs in Greeley, CO
MHC Kenworth is Hiring an Assistant Service Manager Near Greeley, CO
Murphy-Hoffman Company (MHC) is North America’s largest Kenworth truck dealership and leasing group. As MHC continues to grow, we have an opening for an Assistant Service Manager. The role of the Assistant Service Manager is to assist the Service Manager in the day to day operations of the Branch’s Service Department in compliance with established policies and procedures. Plans, organizes, leads and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs
- Assists the Service Manager in assessing present and future needs, trends, problems and profit opportunities of the Service Department.
- Ensures that approved policies and objectives are clearly understood and effectively communicated within the department.
- Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
- Maintains appropriate communication within and between all departments within the branch.
- Develops and maintains policies and practices which will ensure positive customer relations.
- Is familiar with the activities of competition, market conditions and department operation; keeps the Service Manager informed.
- Coordinates the processing of Warranty Claims with the Warranty Manager and administers warranty and policy adjustments in the most advantageous manner for the customer, dealership and vendor.
- Provides daily supervision of Foremen.
- Works with the Service Manager concerning customer complaints so they may be handled before the vehicle leaves the shop.
- Monitors RO’s on a daily basis and gives instruction as to the closing of repair orders.
City
State
Qualifications
- Minimum of two years’ experience in service department management.
- Must have a positive can-do attitude
- Must have good leadership skills.
- Must have good communication and customer service skills.
- Must possess a strong work ethic and commitment.
- Must be willing to relocate.
Benefits
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- On the Job Training
About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded.
MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services.
We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled
Salary:
Job Summary
Full Time
$61k-79k (estimate)
02/04/2023
05/17/2024
The following is the career advancement route for Assistant Service Manager positions, which can be used as a reference in future career path planning. As an Assistant Service Manager, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Service Manager. You can explore the career advancement for an Assistant Service Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Service Manager job description and responsibilities
Manage and maintain computerized service requests to track service operations and close completed orders.
02/28/2022: Tacoma, WA
Manage facility to achieve target revenue generation by maintaining service department efficiently.
03/14/2022: Huntsville, AL
Monitor all service inquiries and procedures to ensure completion of all clients’ requirements.
02/03/2022: Elyria, OH
Responsible and accountable for service delivery, asset deployments, and respond to requests from customers by phone, e-mail, or chat.
01/22/2022: Lorain, OH
They are also responsible for tracking service operations, coaching and training staff members, and administering payroll.
02/12/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Service Manager jobs
The necessary certifications that Assistant Service Managers must have to succeed are Automotive Sales Professional and Associate Service Executive (ASE).
02/11/2022: Moline, IL
The type of business an assistant service manager works for will determine their exact tasks and responsibilities.
02/01/2022: Las Cruces, NM
To write an effective assistant service manager job description, begin by listing detailed duties, responsibilities and expectations.
01/11/2022: Utica, NY
Resolve queries or complaints professionally, maintaining a polite manner at all times.
03/10/2022: Chattanooga, TN
Maintain a high number of service advocates due to ability to satisfy each desired need, building relationships and trust.
03/01/2022: Florence, AL
Step 3: View the best colleges and universities for Assistant Service Manager.
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