Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

JOB DESCRIPTION

HOURS OF RESPONSIBILITY: Monday Friday 8 am 5 pm - Hybrid

GENERAL DESCRIPTION:

The mission ofMetrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, developmental disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

The Benefits and Leave Management Administrator coordinates and manages the employee compensation and benefits programs, and administers leave requests, particularly those arising under the Family and Medical Leave Act (FMLA), and short-term or long-term disability plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Administers employee insurance programs including life, disability, and health insurance plans.
• Administers employee savings plans that may include the company’s 401(k) plan, personal savings plans, and deferred compensation programs.
• Advises and informs employees of changes and developments related to benefits including eligibility, coverage, and provisions.
• Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers.
• Completes records, reporting, and other documentation required by federal, state, and provider rules, regulations, and policies.
• Maintains knowledge of trends, developments, and best practices in benefits administration.
• Communicates with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
• Handles the FMLA leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
• Maintains communication with employees on leave to facilitate smooth and timely return to work, relays communication between employees and their managers during leave within reason.
• Advises managers and employees on the interaction of leave laws with paid time off, short-term and long-term disability benefits.
• Oversees the return-to-work process for employees returning from extended FMLA, or other leave(s).
• Administers other company time-off programs as assigned in accordance with internal policy and applicable laws.
• Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
• Preserves confidentiality of employee medical documentation and files.
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
• Performs other related duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.

• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.

• Excellent verbal and written communication skills.
• Extensive knowledge of employee benefits.
• Strong analytical and problem-solving skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Thorough knowledge of COBRA, ACA, and HIPAA requirements.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.

EDUCATION AND EXPERIENCE:

• Preferred: Bachelor’s degree in human resources, Business Administration, Business Management, Information Systems orrelated field.
• Required: Associate degree in human resources, Business Administration, Business Management, Information Systems or related field.
• Required: Fouryears of experience administering benefits programs or related areas such as employee, HR Employment, HR Compliance, or HRIS.
• Completion of specialized certification or training on FMLA/leave administration a plus.

DRIVING REQUIRED:No

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
• Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision
• Paid Leave
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development Allowance up to $1500 per year
• Bilingual Stipend up to 6% of the base salary
• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please