Knowledge/Skills/Abilities

• Knowledge of modern office methods, machines, procedures, and practices including filing systems.
• Knowledge of correct English usage, spelling, and grammar.
• Knowledge of basic arithmetic.
• Ability to perform routine and repetitive clerical tasks.
• Ability to alphabetize and file materials.
• Ability to establish and maintain effective working relationships and deal effectively and courteously with the public, both in person and over the telephone.
• Ability to operate a computer terminal and a variety of office machines.
• Abilityy to understand and carry out oral and written instructions.
• Ability to perform basic arithmetical computations.

Key Job Responsibilities

• Performs general office support and non-complex clerical duties.
• Demonstrates professional work behavior and customer service routinely in all interactions.
• Performs various office support duties specific to the department assigned.

Physical Requirements

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
• Ability to react quickly to emergency situations.