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1 FT Customer Support Representative Job in Falls, ID

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Metal
Falls, ID | Full Time
$36k-46k (estimate)
1 Month Ago
FT Customer Support Representative
Metal Falls, ID
$36k-46k (estimate)
Full Time | Durable Manufacturing 1 Month Ago
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Metal is Hiring a FT Customer Support Representative Near Falls, ID

  • Customer Service / Fully Remote - Anywhere in / Competitive Pay - As a Customer Support Rep you'll : Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat);
  • Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy;

Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting Fast >

12 hours ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$36k-46k (estimate)

POST DATE

03/06/2024

EXPIRATION DATE

04/10/2024

WEBSITE

themetalcompany.com

HEADQUARTERS

ARVADA, CO

SIZE

100 - 200

TYPE

Private

CEO

LYNN WOLFE

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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Metal
Full Time
$35k-44k (estimate)
1 Day Ago
Metal
Full Time
$35k-44k (estimate)
1 Day Ago

The job skills required for FT Customer Support Representative include Customer Service, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a FT Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FT Customer Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for FT Customer Support Representative positions, which can be used as a reference in future career path planning. As a FT Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Customer Support Representative. You can explore the career advancement for a FT Customer Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
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