Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues, and are strong advocates for the Facebook community. With over a billion people using the service and more than 50 offices around the globe, a career at Facebook offers countless ways to make an impact in a fast-growing organization.The team enables the most impactful support for the community by building a productive workforce through agile planning and effective change management. The successful candidate will join the team as a Product Manager, Global Workforce Solutions and will be responsible for identifying and scoping process, tooling and/or data solutions that will optimize our global scaled reviewer workforce and enable our partner teams to develop best-in-class capabilities. We then partner across operations and cross functional teams to deliver. Once deployed, we aim to build an engaged community of product users and provide excellent support and system stability.

Product Manager, Global Workforce Solutions Team Responsibilities:

• Focus on Supply and Demand Planning tooling and solutions that will support efficiency across the workforce ecosystem
• Partner with a variety of operations team to identify highest impact opportunities to optimize the well-being, effectiveness and efficiency of our globally scaled workforce
• Identify, design and launch initiatives to build new/transform existing Workforce & Readiness capabilities
• Develop deep operations expertise, gather insights & prioritize requirements to create business cases to drive product and tools strategy
• Assume overall delivery responsibility for large cross functional projects and manage projects and programs of work end-to-end from inception through to delivery
• Ensure comprehensive and timely communication across diverse stakeholder teams

Minimum Qualifications:

• 5 years of workforce management and/or complex operations experience
• 5 years of project or program management experience
• Proven structured problem solving and analytical experience, leveraging data to inform decision making
• Proven stakeholder management skills and experience communicating to various disciplines and levels within an organization
• Bachelor's degree in a directly related field, or equivalent practical experience.

About Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.