Position Overview:

- Competitive Pay ($14 per hour) --> 40 hours per week

- Bilingual preferred

- Provides general administration support such as data entry and maintaining updated customer files. Assist customers with quality concerns, schedule changes, and billing issues. Support location with sales incentives and targets.

Primary Responsibilities
· Handle potential customer inquiries and follow telephone script to persuade callers to schedule a sales call.

· Handle potential employee inquiries and follow telephone script to persuade callers to complete an application for position openings.

· Handle potential employee initial application and interview.

· Handle customer complaints and assist with customer retention follow-up phone calls.

· Assist in the operation of the MM360 software.

· Maintain business files.

· Maintain a daily telephone log of all incoming calls.

· Provide team members with daily appointments/routes.

Knowledge, Skills and Abilities

• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to drive to customer homes as needed
• Ability to differentiate between variously colored cleaning products by identifying the color or product name
• Ability to define specific uses of cleaning products
• Ability to read and understand cleaning instructions indicated on customized service reports
• Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)

Location: 6322 5 Mile Centre Park, Fredericksburg, VA 22407

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: In person