At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team.

Tahanan is a 146-unit affordable community in San Francisco with apartment-homes and on-site services for residents who have experienced homelessness.

We encourage candidates with lived experience to apply. This position is not hybrid eligible.

Schedule: Day shift

Pay: $22.00/hour

Duties:

• Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
• Convey accurate information to the appropriate authorities, as necessary.
• Answer telephones and take accurate messages.
• Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
• Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).

Preferred Qualifications High school diploma or equivalent / General office experience.

• This is a brief description summarizing the abilities and skills needed for the position.

**Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.**

Experience

• 1 year(s): General Office Experience

Education

• High School or better

Skills

• Customer Service

• Yardi
• Microsoft Word

Behaviors

• Team Player: Works well as a member of a group

Motivations

• Self-Starter: Inspired to perform without outside help